About NetApp
We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it's in our DNA. We push limits and reward great ideas. What is your great idea?
"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." -George Kurian, CEO
Job Summary
Working closely with one or more client executives, the Account Technology Specialist (ATS) aligns NetApp's technical strategy to the customer's longer-term vision and goals, addressing business and IT challenges with uniquely differentiated solutions. To formulate and execute on this strategy, the ATS interacts with a wide range of customer stakeholders and engages the right NetApp team/expertise on solutions, products, ecosystem, and industry.
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Job Requirements
• Understands customer's business, challenges, opportunities and imperatives though active engagement and discovery with many stakeholders.
• Leverages robust customer knowledge and intimacy to deliver a technical strategy and differentiated solutions to a full spectrum of account stakeholders.
• Understands customer's use cases, applications, and perceived value of NetApp solutions.
• Maintains and expands customer stakeholder base, owning key customer relationships.
• Expands partner network, owning key alliance or reseller partner relationships.
• Aligns a broad set of NetApp and partner resources to craft and deliver against technical strategy.
• Identifies growth opportunities outside of existing install base of customers, workloads, and products.
• Continually develops appropriate industry, solution, and technical acumen needed to increase relevance and footprint in accounts.
• Evolves soft skills and practices behaviors that improve effectiveness and set the bar for customer expectations.
• Increase NetApp revenue in the aligned accounts, maximizing NetApp share of wallet within the account
• Ensure and manage a portfolio play that reflects NetApp's complete opportunities
• Deep understanding of customer's technical landscape & challenges
Education
• 12 years of relevant experiences is preferred.
• A Bachelor of Arts or Sciences Degree in Electrical Engineering Computer Science or equivalent is required.
• Technical knowledge: On all NetApp technologies, partner offerings and competitive landscape on a customer business perspective level
• Drive for results: Through customer obsession and being the technical authority to win opportunities with appropriate workload specialists' engagement
• Communication and planning: As a key member in the account team and with customers and partners
• Business knowledge: Value proposition mapped to customer requirements
• Leadership: Technical leadership in team selling environments
• Ownership of technical relationship with the customer at the executive level
Did you know...
Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.
Why NetApp?
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We expect a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. We also offer financial savings programs to help you plan for your future.
If you run toward knowledge and problem-solving, join us.
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