Summer Associate Internship (Security & Navy Federal Financial Group - Product Engineering and Delivery Services)

Overview

Security & NFFG is a team within the Corporate, Channels, and Security Services - Product Engineering and Delivery Services (PEDS) division of NFCU's Enterprise Technology Services (ETS). ETS's Product Engineering and Delivery Services (PEDS) division creates world-class technology products and services for our valued members and employees.

The Security & NFFG Team is dedicated to innovating and delivering from inception to implementation of the best technology products and services to protect and safeguard our members' data, assets, and portfolio.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

• Define processes and workflows for end-to-end support provided by the team
• Research and recommend technological solutions for Product Application data analysis, documentation, validation, and automated testing
• Prepare ADO Reports and Dashboards
• Preparing Metrics Dashboards
• Migrating SharePoint Site under a new Group and migrate all documents with permissions
• Preparing ServiceNow Dashboards
• Define and document process maps to help facilitate efficiency in Security and NFFG Services processes
• Compile, research, analyze, and document

• Data
• Requirements
• Workflows
• Processes
• Functionality of Applications

• Design a Team SharePoint Site
  • This site should include details about the team, team organizational structure (org chart with pictures), information about various portfolios supported by the team, contact details.
• Set up an Intake Process
  • The intake process and workflow are needed to support the team in helping obtain details on new work for prioritization and allocation accordingly.

• Excellent verbal and written communication skills
• Self-starter / self-directed
• Understanding of general Information Technology concepts
• Experience with business process definition and optimization
• Experience with systems analysis, workflow, or procedural analysis
• Strong analytical skills with experience creating reports, and presentations
• High level proficiency with Microsoft Office
• Effective organizational, planning and time management skills
• Skilled at analyzing and organizing problems or work processes for technical solutions

• Familiarity with Software Development Lifecycle (SDLC) for application development including determining, developing, testing, and implementing system requirements; designing, coding, debugging applications
• Familiarity and working knowledge of Python, Java or other programming languages
• Ability to perform data analysis, finding issues, and providing resolution
• Understanding process management, process automation, and automation testing
• Understanding of systems architecture (Distributed and Mainframe)
• Ability to conduct research and analysis and make recommendations
• Ability to analyze, define, and document requirements for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls, and output
• Familiarity with designing and coding application solutions; integrating changes to applications
• Ability to develop and maintain solution documentation
• Ability to identify business requirements (e.g., needs, objectives, functions, features, input, and output)
• Familiarity with maintaining and monitoring systems/applications after implementation
• Ability to prepare test data; conduct unit and string testing; debug code and systems components
• Ability to troubleshoot and resolve application/solution problems