Overview
To plan and manage instructional design projects and initiatives within the business unit and/or across the organization. Develop instructional courses tailored to meet the desired learning outcomes and needs of Navy Federal and the learners. Collaborate to implement strategies for educating and training employees to achieve higher levels of performance. Utilize a variety of techniques to define and sequence instructional content and strategies. Remain supportive of business unit/organizational training needs and refresh the training and materials as needed throughout its lifecycle.
Security Training is comprised of a facilitation and support team of Trainers and Project Coordinators, and a Design and Documentation team of Documentations Specialists, Instructional Designers, Learning Solutions Architects, and Multimedia Designers. Both sides of the house support Fraud Operations and in their efforts to prevent fraud at Navy Federal.
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A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by clicking the "Attach Cover Letter" button during your application.
Responsibilities
• Collaborate with others to plan and design courses and curricula; ensure accuracy of content and test multimedia elements
• Conduct needs assessment on request from business unit management to provide customized training or individual guidance to improve and develop performance
• Create and edit new LMS learning activities; set up required training assignments in LMS; create custom LMS reports and support tools that reinforce training, increase efficiency and help produce error-free work
• Develop and test course content, training activities, simulations and other technology driven products
• Assist with the development of classroom, online and/or independent learning program content that transfers knowledge effectively and brings about desired behavior change
• Assist with development of instructional strategies and courses for a business unit and/or cross-company products and skills
• Evaluate the effectiveness of courses, learning products and delivery methods to ensure that the desired learning objectives and goals are achieved
• Involved in instructional design project teams with multiple deliverables, significant risk and complexity
• Select, modify, or establish a design and development model appropriate for a given project; analyze learning needs to assist in establishing learning objectives
• Validate and integrate feedback, assessments and course evaluations into current and new training course content and/or delivery vehicle
• Conduct presentations for various groups including executive leadership
• Perform other duties as assigned
Qualifications
• Seeking a Bachelor's Degree in Education, Instructional Design, business, communication, behavioral sciences, training development or related field
• Ability to adapt to fluctuating work-flow
• Ability to compile, organize and present information clearly and concisely
• Experience in evaluating the effectiveness of courses and learning products and delivery methods
• Working knowledge of instructional design to develop courses for products, processes and/or skills
• Effective database and presentation software skills
• Effective organizational, planning and time management skills
• Effective research, analytical, and problem solving skills
• Effective skill capturing and translating processes and requirements into easily understood terms
• Effective skill collaborating with various external and internal technical and/or functional contacts
• Effective skill communicating with all levels within an organization
• Effective skill in assessing organizational training needs and researching topics for course development
• Effective skill in building strategic and execution-focused plans and alliances with partner leadership
• Effective skill interacting tactfully and effectively in difficult situations
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
Desired Qualifications
• Currently obtaining Master's Degree in related field
• Experience with Adobe Creative Cloud suite and Articulate 360 suite
• Experience in multimedia design and development for training
• Experience in researching/writing course content and/or developing courses, demonstrations, graphic designs and other technology driven products
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• Fortune Best Workplaces for Millennials™ 2024
• Fortune Best Workplaces for Women ™ 2024
• Fortune 100 Best Companies to Work For® 2024
• Military Times 2024 Best for Vets Employers
• Newsweek Most Loved Workplaces
• 2024 PEOPLE® Companies That Care
• Ripplematch Recruiting Choice Award
• Yello and WayUp Top 100 Internship Programs
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.