Intern - Year Round (Desktop Support Services - IT Logistics)

Overview

Our ISD intern program offers college students an opportunity to gain first-hand experience in the financial sector, while assisting us to provide the high quality support that our members deserve. To be eligible for this position you must currently be enrolled in an accredited university and willing to learn and combine theoretical knowledge with hands on experience while developing his or her professional skills.

Please indicate your degree program and your expected graduation timeline clearly on your resume. Please note we are only looking at students enrolled in IT related degree programs!

** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts by adding them to the "Intern Proof of Enrollment" section of the application.

• Assists Desktop Engineers with the documentation of business processes
• Assists the Desktop Engineers with the evaluation of new technologies
• Works with the Desktop Engineers to create system documentation
• Assists Desktop Software Packaging Team with other projects as required
• Works within established standards, change control, policies, and procedures
• Provides exceptional customer service with a focus of End User Computing
• Performs other related duties as assigned

• Junior, Senior or Graduate level studies and must be enrolled in IT related classes
• Desire to work in an IT environment, specifically in the area of Desktop Engineering
• Demonstrate problem solving, analytical and process development skills
• Must be a team player with a cooperative and energetic spirit with a willingness to learn
• Excellent customer service skills
• Ability to present findings and conclusions clearly and concisely
• Ability to exercise initiative, produce desired results and achieve objectives
• Ability to work and communicate effectively with all levels of Management and Staff
• Ability to apply sound judgment in analyzing and organizing problems
• Effective attention to detail
• Effective verbal, written and interpersonal communication skills
• Effective planning, organizational, and multi-tasking skills