Financial Reconciliation Specialist II

Overview

Balance and reconcile financial transactions and totals posted to Navy Federal systems and subsystems. Responsible for all areas of daily processing including resolution of complex issues and research and guiding less experienced team members. Resolve exceptions and issues related to rejected items and transactions to ensure accuracy of general ledgers and member accounts. Perform moderately complex/varied tasks with limited latitude and impact.

Responsibilities

• Balance and reconcile NFCU core processing system transactions and totals to ensure general ledger and member account accuracy
• Review, research, and evaluate unposted receipts, share/checking withdrawals, transfers, adjustments, and loans
• Identify and initiate adjustment; resolve posting errors and discrepancies related to out of balance conditions
• Conduct initial research of inquiries and discrepancies using applicable tools; determine resolution; communicate to appropriate internal/eternal contacts
• Identify, investigate and resolve discrepancies/processing problems to include documentation and time-sensitive issues
• Escalate issues as needed to appropriate representative and/or business unit
• Serve on automated financial systems improvement initiatives
• Identify operational issues and make recommendations
• Monitor automated processes and reports for accuracy and completion; contribute to process improvement
• Involved in cross-organizational task groups concerning new automated systems, products and/or services
• Support projects and initiatives within the business unit and/or across the organization
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
• Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings
• Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines
• Serve as mentor/trainer and provide guidance and assistance to team members
• Perform other duties as assigned

• Experience working in an accounting or banking operation
• Experience in work which displays increasing levels of responsibility and/or authority
• Working knowledge of financial transaction posting systems and reconciliation principles, procedures, and processes
• Ability to work independently and in a team environment
• Experience managing multiple priorities independently and/or in a team environment to achieve goals
• Effective research, analytical, and problem solving skills
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
• Effective organizational, planning and time management skills Effective skill exercising initiative and using good judgment to make sound decisions
• Effective verbal and written communication skills
• Effective skill performing mathematical calculations and working accurately with numbers Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills

• Bachelor's degree in Accounting, Finance or other related field, or the equivalent combination of experience, education and training
• SOX control environment and requirements including documentation/testing/financial reporting
• Experience with credit union financials and/or NCUA regulations
• Working knowledge of Navy Federal products, services, programs, policies and procedures
• CPA designation