ETS Analyst V-ID & Access Management

Overview

Serves as a senior level IAM Portfolio Analyst. Researches, analyzes, compiles and documents data, requirements, workflow/ processes, functionality and or controls related to Identity & Access Management. Develops and evaluates information, and prepares recommendations based on analysis for use in decision-making. Provides leadership for IAM compliance and strategic transformational projects or programs. Acts as a liaison or subject matter expert to business and technical stakeholders in understanding current and future IAM capabilities, functions, security governance, risk controls and transitioning to new IAM transformation and compliances processes.

Responsibilities

Provides advanced levels of analysis and leadership across business stakeholders, technical stakeholders and other analysts supporting IAM controls, including ongoing access attestations and audits, as well as operational improvements and transformational initiatives for the Identity & Access Management (IAM) services. Specific analysis efforts include but are not limited to the following:

• Ensure IAM governance structures adhere to defined policies, standards, and controls. Ensuring that IAM core capabilities, IAM operations, business stakeholder usage and application integrations follow the governance structures.
• Maintain a continuous and strong security posture across all business and ISD IAM stakeholders via ongoing, proactive reviews of account access and authorization, and designing short- and long-term improvements to ensure violations are remediated.
• Facilitate translation of business and operational needs from Member and Workforce channels and related stakeholders to improve existing capabilities and define new IAM transformational capabilities.
• Analyzing and documenting functional & nonfunctional requirements for various IAM domains such as Access Certification, Identity Life cycle Management, and analytics.
• Engaging business and technical stakeholders in transitioning to new IAM capabilities and services across various IAM domains such as Access Management, Identity Lifecycle Management and Privileged Access Management
• Support business and technical stakeholders to evaluate and update appropriate access for both users and privileged users. Provide guidance and direction to managers on analyzing and delivering up to date data.

• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics.
• Interpret results of analysis; present recommendations, including alternatives and implications.
• Collaborate with other business units to analyze and improve processing procedures and resolve problems.
• Analyze changes in policies, procedures and products; determine the impact on the group functions.
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes.
• Ensure clear, concise and effective communication of material.
• Work with peers, business units, technology and/or project teams, and vendors to ensure business needs are fully communicated, documented, and satisfied.
• Monitor and analyze key performance indicators; establish processes and methodologies for preventative mitigations.
• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services, and products.
• Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance.
• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations.
• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings.
• Provide input into best practices for the respective area.
• Ensure compliance with Navy Federal Credit Union ETS standards and best practices.
• Performs other related duties as assigned.

• Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training, or experience
• 5+ years of experience working with transformational initiatives in an IT environment
• 5+ years of experience working in an Identity and Access Management function, preferably in a financial service organization
• Extensive experience interpreting business technology requirements, and creating IT solutions with increased business intelligence
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Expert research, analytical, and problem-solving skills
• Advanced organizational, planning and time management skills
• Advanced skill communicating with all levels within an organization
• Experience working and participating in cross-functional, multi-dimensional teams and projects
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective relationship building, negotiation and facilitation skills
• Experience in leading, guiding & mentoring others
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Expert verbal and written communication skills
• Advanced skill analyzing and organizing problems or work processes for technical solutions
• Ability to work independently and in a team environment
• Significant experience in translating business requirements into technical solutions
• Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act

• Prior experience in creating IAM governance collaterals such as policy, procedures, standards, and guidelines, Role types and User Access Reviews etc.
• Good grasp of operational, regulatory, and other risks related the area of Access and Identity Lifecycle Services
• Knowledge of Navy Federal business processes and applications