Customer Interface Specialist (Fixed - Term)

At NAVEX, we're transforming the world-making it safer, more ethical, and ensuring every voice is heard. That's real impact.

Our high-performance culture is driven by our values . We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

Are you someone who is organized, detail oriented, and loves to code? Are you interested in starting a career in Web Development? If so, this 18-month contract, Customer Interface Specialist role may be a great fit for you!

NAVEX is looking for a contract Customer Interface Specialist for an 18-month engagement who will apply accessibility features to custom web interfaces as well as other tailored services to our customers. The ideal candidate will work well within a team-oriented environment while managing a list of action items assigned by your manager. The majority of your tasks and responsibilities will be focused on NAVEX's back-end system administration environment.

You'll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what's next!

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people-at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You'll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas-not people-and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

• Collaborate in office two days a week with your team
• Apply accessibility to customer reporting websites
• Evaluate project requests based on system requirements
• Manage multiple work tasks, prioritizing responsibilities, and executing against deliverables
• Provide technical support for Services teams
• Maintain individual Key Performance targets
• Follow instructions and established guidelines assigned by your manager

• 2+ years of experience in web development
• Basic JavaScript knowledge
• Basic HTML, CSS, and web page layout skills
• Strong understanding Web Content Accessibility Guidelines (WCAG)
• Strong understanding of the key principles of responsive design
• Graphic design skills with a good eye for layout, color, and usability
• Familiarity with popular web browsers and principles of accessibility
• The ability to manage multiple tasks simultaneously and work within fixed deadlines
• The ability to learn and assimilate new information quickly
• Proficiency in Microsoft Office
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX's core values

• We'll be clear, we'll move fast, and we'll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make-and we commit to doing that every step of the way.
• The starting pay rate for this role is 1,000,000 INR per annum. Shifts ending between 12:00 AM IST and 07:00 AM IST are eligible for a night shift differential of 500 INR/day. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.