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Nationwide Insurance

Sr Processor, Imaging

Columbus, OH

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

Job Description Summary

Our industry-leading workforce personifies a collaborative and inclusive culture, delivering outstanding solutions and service. Our Documents Solutions professionals provide printing, receiving, imaging and delivery services that are essential to operational excellence. If you can work quickly and accurately with high quality results on a variety of tasks and projects, we want to hear from you!

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As a Senior Processor, you'll have the opportunity to receive and prepare mail and handle and deposit funds. We'll count on you to ensure quality controls are met and to communicate and issues of concern to the appropriate area.

Job Description

Key Responsibilities:

  • Receives, opens, sorts and processes incoming mail, checks and digital documents. Separates mail and other materials accordingly and reviews documents for quality.

  • Preps and scans documents per established service level agreements. 

  • Determines appropriate label for documents. Researches documents where limited information is provided.

  • Processes requests and retrieves historical documents. Responsible for document management including destruction or off-site storage, including scheduling of boxes, re-filing boxes, rotating documents/photos, etc.

  • Communicates computer hardware or software malfunction to appropriate systems area (internally or vendor).

  • May assist with training of new processors.

  • Willing to work overtime occasionally. Willing to work some Sundays and Holidays

  • May perform other responsibilities as assigned.

Reporting Relationships: Reports to Supervisor.

Typical Skills and Experiences:

Education: High school diploma or equivalent.

Experience: Two years of related work experience, with at least one year in an imaging role preferred.

Knowledge, Abilities and Skills: Knowledge of general office procedures. Prefer familiarity with imaging, internal documents and processes and/or customers. Ability to read and follow detailed work instructions. Good communication skills. Organizational skills and attention to detail with ability to recognize different insurance and financial documents. Ability to efficiently operate office equipment, including personal computer, calculator, fax and copy machine. Ability maintain confidentiality, perform indexing and repetitive tasks with accuracy. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Eligible (Non Exempt)

Working Conditions: Production environment. Moderate noise level. Ability to twist, turn, bend, stoop and make repetitive motions with hands/wrists. Able to sit for extended periods of time. Able to consistently lift up to 35 lbs. and frequently lift, carry or push up to 80 pounds.

ADA: The above statements cover what are generally believed to the principal and essential functions of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Client-provided location(s): Columbus Metropolitan Area, OH, USA
Job ID: 905584b068858964fb10eb20c7033868525c446921444b853870c33e3ec1f0e0
Employment Type: Other