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Nationwide Insurance

REMOTE: Specialist, Software Engineer - Digital Assistants/Conversational AI & UI

Delaware, OH

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

The Conversational AI & UI team supporting Nationwide Digital Assistants (Nationwide Chatbot & Alexa) is in search of a highly motivated Software Engineer who enjoys solving complex technical problems, has a passion for innovation, and can leverage their experience to help upskill team members to achieve their true potential.

In this role, you’ll be operating in a product model alongside a team of talented engineers and partnering with product and UX designers to prioritize and deliver new features in an agile environment. Our team is looking for someone who has a natural curiosity to continually improve their craft and enjoys sharing knowledge with the team. Nationwide Digital continues to innovate for the future which will provide you with a place to speak freely, make mistakes, and provide opinions without fear of reprisal while allowing you to reach your fullest potential. You will have the opportunity to work on cutting edge technologies such as Bot Framework, Azure Pipelines & Infrastructure, Docker, Kubernetes, CosmosDB, Typescript, and more! New features and enhancements are released through continuous delivery pipeline leveraging automation, allowing for frequent releases to our external Nationwide members.

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Desired Technical Qualifications:

  • Extensive TypeScript/JavaScript, React & Node.js knowledge
  • Extensive Experience with API Development (Apigee or other API Management platforms a plus)
  • Exposure to Bot Framework or Natural Language Processing
  • Experience designing applications through all stages of the lifecycle
  • Azure Cloud Platform Knowledge
    • Azure Resource Manager (ARM) Templates (or other Infrastructure-as-code toolsets such as Terraform)
    • Azure Infrastructure
    • Cosmos DB
  • Azure DevOps
    • CI/CD Pipelines & Deployments
    • YAML templates
  • HTML/CSS or Web Development knowledge
  • Poly-skilling within an Agile Team
  • Experience with Ruby/Cucumber (Not required but a plus)

Compensation Grade: F5

Colorado Residents: Email for salary information.

Job Description Summary

If you’re all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology is the place for you. Our industry-leading technology workforce adopts an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications.

Job Description

Key Responsibilities:

  • Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.

  • Uses DevSecOps practices, tooling and techniques.

  • Drives continuous improvement and learning through ongoing training, practice and innovation.

  • Manages medium to large project priorities, deadlines and deliverables proactively.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director. 

Typical Skills and Experiences:

Education: Completion of undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. 

Experience: Four or more years of analysis and technology experience.

Knowledge, Abilities and Skills: Proficiency in one or more programming language such as Java, C++, Python, JavaScript. Strong knowledge of software development lifecycle. Proven ability to tackle complex business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Job ID: 439472a71cba1d3a0e4484370c85acf3846feac9cdbbe267bdd464fce0376430
Employment Type: Other