Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Nationwide Insurance

Engineer, Software Engineer - Digital Assistants/Conversational AI & UI

Delaware, OH

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you!

This role has the option to work in a remote capacity.

The Conversational AI & UI team supporting Nationwide Digital Assistants (Nationwide Chatbot & Alexa) is in search of a highly motivated Software Engineer who enjoys solving complex technical problems, has a passion for innovation, and can leverage their experience to help grow the team.

Want more jobs like this?

Get Software Engineering jobs in Delaware, OH delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

In this role, you’ll be operating in a product model alongside a team of talented engineers and partnering with product and UX designers to prioritize and deliver new features in an agile environment. Our team is looking for someone who has a natural curiosity to continually improve their craft and enjoys sharing knowledge with the team. Nationwide Digital continues to innovate for the future which will provide you with a place to speak freely, make mistakes, and provide opinions without fear of reprisal while allowing you to reach your fullest potential. You will have the opportunity to work on cutting edge technologies such as Bot Framework, Azure Pipelines & Infrastructure, Docker, Kubernetes, CosmosDB, Typescript, and more! New features and enhancements are released through continuous delivery pipeline leveraging automation, allowing for frequent releases to our external Nationwide members.

If this sounds like you or your mindset, please apply as we are willing to invest in highly motivated people and provide them with the technical skills to be a successful member of the team!

Desired Technical Qualifications:

  • TypeScript/JavaScript, React & Node.js knowledge
  • Extensive Experience with API Development (Apigee or other API Management platforms a plus)
  • Cloud Platform Knowledge (Azure preferred but not required)
  • HTML/CSS or Web Development knowledge
  • Poly-skilling within an Agile Team
  • Experience with Ruby/Cucumber (Not required but a plus)
  • Bot Framework or Natural Language Processing (Preferred but not required)

This role may be filled at a different level depending on skills an experience.

Compensation Grade: D5

Colorado Residents: Email for salary information.

Job Description Summary

If you’re all about delivering technology solutions to support a company providing outstanding care to its customers, then Nationwide Technology may be the place for you! Our industry-leading technology workforce embraces an agile work environment and a collaborative and inclusive culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll code, configure, test, debug, document and maintain applications.

Job Description

Key Responsibilities: 

  • Develops, tests, debugs, documents and deploys software according to standards and best practices.

  • Uses DevSecOps practices, tooling and techniques.

  • Adopts continuous improvement and learning.

  • Handles project priorities, deadlines, and deliverables proactively.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director. 

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree. 

Experience: One or more years of technology experience.

Knowledge, Abilities and Skills: Proficiency of at least one programming language such as Java, C++, Python, JavaScript, etc. Knowledge of software development lifecycle. Good problem-solving skills. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. 

Other criteria, such as competencies and experiences, may take precedence. 

Staffing exceptions to the above must be approved by the Director and HR Officer. 

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Office environment may vary based on team and/or location. Associates may have on-call responsibility after normal working hours and/or on weekends. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Job ID: 4bc3c67fcb404c6a6dc595b197e57a89eecee22e3330bd8777bfd5e80e9e2e19
Employment Type: Other