Director, TA - Technology, Strategy & Corporate Development, Legal,

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk.

Would you like to be part of a Fortune 100 organization that puts the customer at the center of everything we do? Have you thought about being a leader at a company who’s culture and customer experience is the strategic differentiator? Are you inspired by joining a team where technology enables members to protect what matters most? If so, then we have a fantastic opportunity for you to be a leader on a team who plays a key role along this journey of excellence. 

As we embark on the ever changing landscape of technology, we’ll need to anticipate and adapt to new sourcing and pipelining techniques. Someone with a forward thinking and creative mindset is crucial. Ideating, driving, and executing on strategic sourcing initiatives will be critical for success. 

We’re looking for a leader who is passionate about talent – passionate about building on the momentum we’ve created around being strategic talent advisors to the business, furthering our ability to create, innovate, and execute against talent strategies. Someone who leads with empathy and is an effective change leader will be core to the team’s success. This leader will inspire and rally the team to drive their creative energies to attract the talent of the future. 

As a Talent Acquisition Recruiting Director, you’ll lead a strong team of recruiters who excel in building relationships and sourcing technical, legal, and strategic talent that prepares Nationwide for the future. This team is currently comprised of 12 individual contributors with the opportunity to grow into the future. This team partners with our customers to staff roles such as, but not limited to the following: Data Analytics and/or Engineering, Cybersecurity, Information Risk Mgmt., full stack Java developers, Java/AWS, Delivery Leaders, Cloud Engineering, Site Reliability Engineering, and Systems Architecture.

Job Description Summary

Plays a key role as a member of the TA leadership team in bringing creative and practical solutions to enhance our ability to identify and acquire top talent needed to achieve company results. This role is accountable for talent acquisition strategy, implementation and service level requirements across the organization. Partners closely with business leadership, other internal customers, external vendors/partners, and the broad TA leadership team to ensure Nationwide has the needed talent to meet business objectives. Leads a team of recruiters and coordinators to deliver recruitment results, as well as oversee innovative recruitment projects and programs using AI and other technologies.

Job Description

Key Responsibilities: 

• Plans and directs strategic recruitment initiatives to support and influence company growth by attracting a diverse and innovative workforce; and ensuring diversification and company culture fit are considered and promoted within the process.

• Directs multi-geography recruiting plans, integrating business objectives using traditional sourcing strategies and resources as well as developing creative and innovative recruiting ideas and associated tools. Oversees the evaluation and communication of recruiting strategies and objectives to ensure business partners understand hiring practices and their role in the process.

• Develops and implements strategic projects and reports, evaluates and communicates performance results and oversees the development of action plans.

• Evaluates industry trends, business drivers, market challenges and strategies.

• Collaborates and leads others on strategic recruiting and cross-functional Talent Acquisition projects and initiatives. Leads or is involved in cross-functional projects and workstreams, including Human Resources and other Centers of Excellence.

• Directs team to identify and execute recruitment training needs for internal partners.

• Consults on strategic and tactical workforce planning and management.

• Develops trusting relationships and serves as an advisor to senior leadership (business unit and Human Resources) by building and maintaining external partnerships, acquiring market intelligence, and influencing solutions to achieve outcomes.

• Manages the development and maintenance of relationships with internal/external customers and business partners. Identifies business needs, service requirements, key issues, alternative solutions, and resources for the customers and business partners.

• Management of vendor relationships and external consulting firms, including identifying new vendors and/or external partnerships to enhance current capabilities.

• Carries forward system and process enhancements, including change management around ATS, AI, additional sourcing tools, etc. Establishes and monitors performance measures and metrics, and leverages ATS/AI to drive data-driven decisions to improve efficiency and effectiveness of the team.

• Proactively monitors recruitment activity to ensure service level agreements and key performance indicator metrics are being met, including on-time delivery, fill rates, offer acceptance rates, cost per hire, offer declinations, early attrition, employee referrals, etc.

• Consults with Talent Acquisition Process team on recruiting team philosophy, process, and procedures to ensure compliance with applicable laws and regulations.

• Responsible for the management of associates: performance management, salary planning and administration, training and development, workflow planning, hiring and placement, and disciplinary actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to (AVP, Talent Acquisition).  Direct/Indirect reports: Responsible for 8+ direct and indirect reports.

Typical Skills and Experiences: 

Education: Undergraduate studies in Human Resources or related areas preferred.  

Experience: Ten years related experience including customer service, relationship management, project management, and relevant line management experience in an insurance or financial services environment.

Knowledge, Abilities and Skills: Proven knowledge of general management practices, human resource management disciplines (recruitment and selection, training and development, performance management, employee relations, regulatory compliance, etc). Knowledge of insurance finance services desirable. Demonstrated skills in negotiating, persuading, counseling, influencing, and conflict resolution. Ability to manage multiple projects of diverse issues.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the SVP, Talent Acquisition and SVP, Human Resources.

Values:  Regularly and consistently demonstrates the Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (exempt)

Working Conditions: Normal office environment. Some travel required.

ADA:  The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.