Consultant, Business Insights

Compensation Grade: G3

#LI-TW1

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Consultant, you'll lead financial and operational measurement projects. You will consult with business partners to define, structure and execute data and information projects. You'll create statistical and visual solutions using advanced business intelligence tools. You will lead the process of identifying and executing appropriate research methodologies that provide information in an understandable format.

Job Description

Key Responsibilities:

• Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Cultivates partnerships across the company to ensure methodologies and assumptions align with corporate practices.

• Crafts, packages and presents financial and operational measurement work by developing new statistical and visual solutions and using appropriate medium for relevant insights.

• Participates in the development of scope, risk/control matrix, project timelines and assignments. Responsible for effectively synthesizing own project work and the work of team members. Work may span more than one project or focus area.

• Collaborates with leaders to develop financial and operational measurement strategies for the business unit. Consults with business to understand, align and deliver measurement work that supports business objectives and priorities.

• Determines appropriate information and data to be shared with customers. Shares financial and operational measurement work with appropriate area of the company as assigned.

• Responsible for building business intelligence applications using statistical, database and/or general programming languages and tools. Uses technology for data management, report automation and/or ad hoc reporting for end users.

• Responsible for preparation of reports and use of information systems, software and related sources of information. Trains other users on report preparation and data base access. Supports the research, analysis and presentation of information.

• Manages special projects and serves as data/technical lead and contact for team members and associates outside the department.

• Contributes to the continuous improvement of department processes through ongoing initiatives.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Associate Vice President and does not have direct reports.

Typical Skills and Experience:

Education: Undergraduate studies in computer science, management information, business, mathematics or related field with post-graduate studies preferred.

Experience: Typically, eight or more years of experience in data visualization, financial and operational measurement and data-extraction queries. Detailed experience with data-extraction problem solving; working with large structured and unstructured data sets and databases to build understandable and relevant measures. Professional experience in insurance, financial services or a related industry preferred.

Knowledge, Abilities and Skills: In-depth knowledge of business policies and procedures, customer service concepts and practices. Sophisticated understanding of creating and maintaining ad hoc and standard reports, including data visualization and business intelligence tools. Working knowledge to conduct data management and extraction of data for functional and operational measurement. Strong communication skills for interactions with others. Ability to understand business processes and the data produced by them. Ability to understand functional and operational measurement needs, analyze data requests and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Occasional travel, non-standard or extended work may be required based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.