The Organizational Development (OD) Partner is responsible for partnering with managers, leaders and the HR & Volunteer Engagement teams to analyze, design, develop, implement and evaluate organizational and leadership development strategies, programs, tools and resources. The OD Partner supports processes in internal communications, learning and development, people engagement, diversity, equity, inclusion, and environmental justice (DEIJ), and change management across all departments and people of National Aquarium. The OD Partner will also support the VP, Strategic Alignment in coordinating efforts among consulting support and the leadership team to define clear and measurable objectives aligned with the broader vision/mission and goals/priorities.
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Key Accountabilities
Learning and Development
- Collaborate with VP, HR & Administration and Director, Strategic Operations to assess current organizational learning needs and identify solutions to address the gap, including ongoing assessment.
- Serve as key system expert for all learning management systems, developing process documentation, training resources and addressing administration needs for the system and organization.
- Alongside VP, HR & Administration and Director, Strategic Operations, plan strategy for staff professional development. This includes both seeking and sharing external learning opportunities, both in person and online (i.e., LinkedIn Learning) as well as designing and delivering trainings, micro-learnings, and any additional materials or content to further OD initiatives such as manager and leadership development, staff learning, people engagement and performance.
- Curriculum and instructional design resource, including online training development through use of Articulate Software.
- Serve as a certified Strengths coach for the delivery of curriculum, process, and integration of Strengths across all Learning, Engagement, and Performance program components as well as delivering Strengths sessions and coaching sessions to customers on demand.
Internal Communications
- As key contributor in Internal Communications workgroup, manage and execute internal communications and meetings like All Hands, Leadership Updates, and SpeakUp communications (News You Can Use; SpeakUp e-mail box).
- Serve as the content manager for people engagement meetings and touchpoints; determine plan and best method to ensure delivery of high-quality results.
- As part of Internal Communications workgroup, partner across the organization to build consistency in messaging and ensure communications reach all departments and teams effectively.
- Partner closely with IT and Digital Marketing to create, develop and execute strategy for AquaNet (intranet) and develop content strategies, encourage staff usage/engagement and oversee ongoing continual improvement of the site.
Diversity, Equity, Inclusion, and Environmental Justice (DEIJ)
- Partner with the DEIJ Planning Team and Leadership Team to activate and implement the Diversity, Equity, Inclusion, and Environmental Justice (DEIJ) Strategic Plan, including change leadership and management, survey administration, gap analysis, best and next practice recommendations, and action planning.
- As an active member of the DEIJ Vision Engagement Group (steering committee), lead execution of OD-specific actions or projects outlined in DEIJ Strategic Plan.
- Provide consultation for improved alignment of policies and practices with DEIJ lenses within the Finance & Administration teams and organization-wide.
Organizational Development
- Partners with HR and Volunteer Engagement teams to support internal consulting for team structures, engagement, and improved team dynamics, including delivery of team building sessions and supporting development requests from leaders as needed.
- Collaborate with VP, Strategic Alignment to support Strategic Planning and improve organizational alignment.
- Design and develop tools and processes that support all Aquarium staff in understanding their connection to the multi-year strategic framework.
- Serve as project coordinator for any consulting projects supporting organizational development and strategic planning.
- Research best practices, collects data and makes recommendations to support continuous improvement of the function.
- In partnership with VP, HR & Administration, support and deliver recognition opportunities throughout the organization whether through employer branding outlets, rewards and incentives, recognition programs, and manager skills to recognize employees proactively.
- Execute strategic programs designed to align culture and capacity of NA and improve people engagement for all employees and volunteers.
- Manage process for pulse and long-form surveys to gather data insights and provide analytics and recommended next steps to key stakeholders such as the Leadership Team and managers of people.
- Support organizational action planning for people engagement and serve as coordinator of planning efforts.
- In partnership with HR, analyze turnover and people engagement data to identify potential issues including, but not limited to organizational changes.
- Partner with People Coordinator and VP, HR & Administration to inform strategic direction and development of college internship program.
- Assist with other projects and initiatives as needed.
Requirements
- College degree required; at least three years in an organization with increasing accountability
- Instructional design experience preferred; interest in learning instructional design skills required
- Experience as a facilitator, trainer, and coach preferred; interest in learning required
- Gallup Strengths Coach certification or desire and ability to obtain certification
- Passion for the National Aquarium's mission, vision, and strategic direction
- Knowledge of an array of DEIJ topics including resources, tools, and industry best practices.
- Commitment to and passion for continuous learning and personal growth in DEIJ awareness.
- Demonstrated ability and passion for development of people and culture of organizations
- Excellent written communication skills
- Strong interpersonal skills
- Must be an excellent listener who can discern what is said and what is meant
- High-level experience with tools such as Microsoft PowerPoint, Excel, Word and Articulate software (or other online learning software), or ability to learn
- Able to ensure aesthetic consistency in all produced materials
- Must demonstrate excellence in project management, project planning, organizational/time management skills
- Must be able to meet tight deadlines, independently prioritize multiple projects/requests, and manage several tasks and projects from all stages
- Must be proactive, possess a strong sense of urgency, and excel at being a self-starter
- Must be responsive to feedback and able to adapt to competing and shifting priorities with flexibility, resolve, and determination
The National Aquarium is committed to diversity and invites individuals who bring a diversity of culture, experience and ideas to apply.
About the National Aquarium
The National Aquarium in Baltimore, Maryland, is a nonprofit organization that's changing the way humanity cares for our ocean planet. The Aquarium's award-winning habitats are home to thousands of animals representing hundreds of species of fish, birds, amphibians, reptiles and mammals. We are proud to be accredited by the Association of Zoos and Aquariums, and strive to meet or exceed AZA standards in all aspects of animal care and welfare. A dedicated team of full- and part-time employees and volunteers drives the Aquarium's mission to inspire conservation of the world's aquatic treasures. More than a million guests visit the Aquarium each year, and millions more participate in its conservation, education and engagement initiatives.
Our Culture
The National Aquarium opened in 1981 as a visitor attraction and has evolved into a conservation organization that operates a world-class aquarium. Our core values-integrity, innovation, service, excellence, and engagement-form the basis for our beliefs about our organization, our colleagues and ourselves, and serve as the framework to guide our behavior and actions to achieve our mission. Through unparalleled exhibits, science-based education programs and hands-on field initiatives, the Aquarium is at the forefront of efforts to connect people with the natural world and raise awareness of the challenges facing our ocean.
Our Mission and Goals
By connecting people with nature, the Aquarium drives conservation action for the benefit of people, animals and the planet. The Aquarium's mission-to inspire conservation of the world's aquatic treasures-begins within the walls of its buildings, but it does not end there. The Aquarium protects, enhances and restores natural resources through education and engagement, habitat restoration, animal rescue and sustainable business practices, with its conservation work guided by three overarching goals-to combat climate change, save wildlife and habitats, and stop plastic pollution.
Interested and engaged applicants should apply through our website http://aqua.org/jobs. Requests for reasonable accommodation can be made by e-mailing HR@aqua.org.