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Syndicated Agency Loan Operations Manager, Vice President - Hybrid, Charlotte, NC/ Jersey City, NJ

Charlotte, NC

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This is a hybrid position. The recruiter will provide additional details.

Job Summary:

Strategic initiative management of the Agency Operations team within the Syndicated Debt Services area. The position entails being a senior contributor and functionally driving key strategic objectives along with a team of Syndicated Lending Operations professionals, including Analysts, Team Leaders (AVPs), and Team Managers (VPs). The role will require close coordination with various Operations, Technology, Project, and Front Office areas.

Major Responsibilities:

  • Assist in managing the daily operations and strategic initiatives of the Administrative Agency function.
  • Independently act as business/operations lead on critical enhancement initiatives, including technology or infrastructure enhancements, system upgrade and replacement efforts, human capital discussions, etc. and ensure appropriate resource allocation, business requirements, SME knowledge, testing, and implementation.
  • Assess and effectively communicate risk associated with the above
  • Provide regular status updates including reporting obstacles or variances that cannot be resolved that would impede the delivery of the initiative.
  • Design and implement innovative and creative solutions based on business needs.
  • Support and ensure a comprehensive training strategy is executed across Agency Operations


  • Comprehensive knowledge of the Syndicated Loan Market, particularly the role of Administrative Agent.
  • 5-8 years of experience of Syndicated Lending Operations environment
  • Prior LSTA or working group involvement a plus.
  • 3 years supervisory experience within Loan Operations or a Change Management role
  • In depth knowledge of market initiatives to streamline and automate settlement and servicing, including API integration with industry standard platforms, FpML, Blockchain, DLT, OCR, Robotics/Automation
  • Understands market conventions for managing products across Syndicated & Commercial Lending Operations
  • Comfortable interacting with senior internal and external stakeholders, including the Bank's Clients, Investors, other Agent Banks, Issuing Banks, Syndications, Front Office etc.
  • Ability to analyze and streamline operational processes, improving productivity and efficiency.
  • Knowledge of systems used to manage the Syndicated lending business: AFS, ACBS, Loan IQ, Clearpar, Syndtrak, Intralinks, Debt Domain
  • Bachelor's degree preferred.
  • Strong Ability to develop partnerships, inspire colleagues and set a vision.
  • Positive team orientated attitude.
  • Excellent communication skills and ability to manage many competing priorities and effectively work under pressure.

The typical base pay range for this role is between $105K - $175K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.


Client-provided location(s): Charlotte, NC, USA
Job ID: MUFG_Union_Bank-10058343-WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Pension
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program