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Director of Identity & Access Management Operations - Remote


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

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Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a remote position. The selected colleague will generally be expected to work at an MUFG office periodically. A member of our recruitment team will discuss location preferences with you in more detail.

Job Summary:

In this role you will work with teams comprised of software engineering, infrastructure development, architecture, and other resources to advance the identity and access management (IAM) strategy. Your leadership will be key to setting priorities and providing a tactical vision. You will be accountable for the overall work being delivered by your teams as a strategic partner to senior leaders across the organization. As a leader in this position you will contribute to the broader strategy through collaboration and feedback with other leaders and business partners. You will leverage key metrics and data analytics to derive meaningful insights that steer decision making and innovation. You will understand and map key processes to seek efficiency and effectiveness with the goal of overall operational excellence. You will also Identify and pursue opportunities for greater efficiency, including identification of automated and digital tools.

Major Responsibilities

  • Maintain end-to-end oversight across the access management lifecycle with a focus on risk-based controls that prevent, detect, and mitigate inappropriate or excessive access
  • Provide strategic leadership including setting goals, managing performance objectives, ensuring skill development, and providing mentoring and career development
  • Provide oversight on managed services contracts to ensure quality and efficient delivery of capabilities
  • Provide robust entitlement review and removal solutions to manage access throughout the identity lifecycle (EERs governance)
  • Improve ID management and governance through the coordination of access control implementation and comprehensive monitoring
  • Support access-provisioning efforts by strengthening areas to systemically prevent access and integrate with key systems
  • Enhance and increase existing service levels to ensure optimum performance in alignment with MUFG and regulatory requirements requiring strong controls orientation
  • Create and implement efficient end-end business process by utilizing metrics for scalability and quality.
  • Partner with IAM Engineering teams to prioritize product enhancements and drive continual improvements.
  • Partner with Service Desk and end user support areas to optimize processes and ensure positive user experience


  • 10+ years of experience in defining and re-engineering processes, including incident management, change management, access management, security management, and/or automation of those processes
  • 5+ years of recent experience in IT management role within enterprise environment
  • 5+ years of recent experience managing vendors or managed service providers
  • Experience in the financial services or banking industry preferred
  • A deep understanding in Identity and Access management principals, methodology, and solutions including access control (role-based and discretionary), authentication, authorization, provisioning, approvals, metrics and workflows.
  • At least 10 years' IT experience, 5+ years in information system security
  • Minimum of 5 years working with Unix, Windows, or database servers
  • At least 5 years of experience managing teams
  • Exceptional organizational skills with ability to manage multiple priorities while adhering to established milestones and timelines
  • Excellent analytical skills and attention to detail
  • Excellent verbal and written skills; expert ability to communicate technical information to both technical and non-technical audiences

The typical base pay range for this role is between $160K - $195K depending on job-related knowledge, skills, experience and location. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.


Job ID: MUFG_Union_Bank-10057637-WD
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Pension
    • 401(K) With Company Matching
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Tuition Reimbursement
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program