Third Party Risk Management, Director, Third Party Risk Management

Site Oversight & Coordination: Manage the establishment, modification and decommissioning of ODC sites across assigned locations Serve as the primary point of contact for site-level issues, escalations, incident management, and ODC governance Support internal business units, vendors and Third Party Program Management (TPPM) teams in ensuring appropriate infrastructure coverage Partner with vendor and MS IT teams to track and manage infrastructure assets through ODC lifecycle Manage all aspects capacity planning including seat utilization, scalability and future space forecasting Partner with Technology to ensure ODC steady state and future readiness Liaison between Technology and vendors to ensure issue resolution and decisions Chair periodic vendor or project meetings involving internal teams and third-party partners Oversee ODC infrastructure health including physical security, power, connectivity, and seating Technology Design Awareness: Understand network topology, server connectivity, and data flow dependencies within ODC environments Identify gaps or risks in infrastructure or network design and work with relevant teams to resolve them proactively Onsite assessments: Plan and conduct onside ODC assessments, aligned with the Firm's risk and control standards Identify deficiencies, track remediation progress, and report results to senior stakeholders Third Party Risk and Compliance: Ensure ODCs adhere to Firm mandated control frameworks and regulatory/compliance requirements Coordinate with third party vendors and internal control teams (e.g., Legal, Risk, BCM, Infosec) to close gaps Metrics, Reporting and Automation: Prepare regular reports, dashboards, and presentations for senior management Maintain ODC health indicators, audit dashboards, and inspection trackers using Excel and PowerPoint Understanding of data visualization tools (Power BI, Tableau) to enhance reporting and analytics Represent the region in global ODC forums and participate in process improvement initiatives. Business Continuity: Monitor ODC site readiness for business continuity and disaster recover Track and report real-time impact of external events (e.g., elections, strikes) on ODC delivery Bachelor's degree in engineering, IT, Operations, or related field 7+ years of experience in managing IT/infrastructure operations, vendor oversight, or risk management Strong understanding of third-party governance. Offsite delivery models, and site level operations Hands-on experience in performing audits or risk assessments, familiarity with risk frameworks is a plus Proficiency in Microsoft Excel and PowerPoint for reporting, tracking and executive communication Working knowledge or exposure to PowerBI or Tableau is an added advantage Excellent coordination, problem-solving and stakeholder engagement skills Willingness to travel to multiple ODC locations as needed CISA, CISM or any risk/compliance related certification ITIL or equivalent service management certification Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.