Monitor and assess Business Units' adherence to policies, standards, and procedures Review proposed new, and changes to existing, outsourced services and partner with Business Units to ensure required procedures are followed standards are met Identify and escalate risks and issues for resolution, escalating to the Regional and Global Head as appropriate, and work with the Businesses and Support Functions to investigate, manage and mitigate Provide support to the TPPM teams response to any upcoming changes and challenges in the global regulatory landscape Ensure that due diligence and risk assessments are performed for all third party services as well as impacted jurisdictions Monitor and reporting on program metrics that measure against agreed upon SLAs, including monthly scorecards and performing trend analysis At least 5 years in third party management or equivalent experience Experience in Global Banking or Financial Services organizations, preferably in roles relating to Internal control and risk management Strong risk management and analytical capabilities along with the ability to translate data analysis into actions and results for Senior Management Excellent English writing skills with ability to flex messaging to audience is required Strong project management skills, including ability to coordinate with cross-functional teams across the globe with varied backgrounds and skills Excellent communication and presentation skills and proven ability to effectively interact with team members, Business Units, and peers, earning their trust and establishing credibility Strong understanding of multi jurisdictional regulatory requirements for managing Third Party and outsourcing risk in Financial Services organizations Experience in developing and maintaining process and procedural documentation Bachelor's degree or equivalent combination of training and experience Strong proficiency in Microsoft PowerPoint and Word Ability to work in a global team environment, building and maintaining a network of contacts and coordinating with a large number of stakeholders Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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