Experience in using tools to collect logs, thread, memory, and heap dumps, provide root cause analysis based on collected data Log analysis with tools like log parser, Splunk, Dynatrace, AppDynamics, etc. for performance turning, troubleshooting and trending, capacity analysis In-depth knowledge in Linux OS in Enterprise environment, experience administering RHEL or similar *nix OS with focus on Apache and Tomcat configuration Ability to understand application code, experience in common scripting languages as well as generic programming languages Experience with Java development including Java EE, Spring, Struts as well as deploying and maintaining applications on Apache, Tomcat and IBM WebSphere platforms Strong knowledge of TCP/IP network transport and related protocols, including HTTP; network device management ex. load balancers, proxies, firewalls; analysis of network packet captures Knowledge of network security, including but not limited to X.509 Certificates, PKI, SSL/TLS, Kerberos/SPNEGO Strong familiarity with database server implementations including DB2, MS SQL and Sybase; ability to understand and write SQL statements Knowledge on ASP.NET core on linux is a bonus.. Knowledge of Virtualization and Storage Area Networks is a bonus Troubleshooting skills is a requirement. Need to have experience in Memory/Heap/thread/Crash Dumps using Debugdiag/Windbg/Eclipse or any dump analysis tools Candidate should show strong knowledge with Windows and / or Linux OS - Virtualization, storage, clustering Candidate should show strong knowledge with the following Web Server technologies: IIS/ASP.Net/Apache/Tomcat Knowledge of methods used to measure system and application performance Knowledge of HTTP protocol required (Extrahop, Wireshark) as well as core protocols DNS/DHCP/Kerberos. Knowledge of TCP/IP and SSL/TLS is a plus Basic development skills with .Net and / or Java Knowledge of relational databases (DB2 / MS SQL) Experience with Splunk, Logparser, Prometheous, Loki / Grafana Ability to think creatively, proactively, and independently; ability to interact with a variety of teams throughout the organization; ability to facilitate meetings, prepares reports and manage metrics Strong interpersonal skills, ability to establish and maintain positive and effective work relationships with co-workers, clients, members, providers and customers Excellent communication and writing skills; must be able to document analysis and recommendations for both technical and business audiences. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Expected base pay rates for the role will be between $109,000 and $175,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
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