Site Reliability Engineer - Associate - Infrastructure Production Management & Reliability Engineering

Provide L3 level support for during large-scale outages, including post-mortem, pre-mortems and problem management with a data-driven strategies and a code-first approach to problem solving. Prepare and execute change management activities, often automating and creating tools where necessary. Collaborate with partner enterprise technology teams and provide support to stakeholders and our L2 operations team. Ensure systems can scale seamlessly to handle increased load and monitor the performance of our applications an infrastructure using our service level objectives (SLO) and service level indicators (SLI). Participate in on-call rotations (weekday and weekend cycles) Working knowledge of SAML, OIDC, OAuth Experience in Identity and Access Management (IAM) At least 2 years' relevant experience would generally be expected to find the skills required for this role Intermediate knowledge of operating system administration on any Linux system Proficiency in at least one scripting language such as PowerShell, Python, Bash/Shell Familiarity with the Software Development Life Cycle (SDLC) and development environment tooling (GitHub, Jenkins, Visual Studio Code, etc.) Strong interest in automation, downtime-less deployments, using code to solve operational issues. Understanding of general enterprise infrastructure concepts and troubleshooting, including network, storage, web infrastructure, middleware, etc. Knowledge of enterprise security standards and concepts Experience working within large enterprise architectures. Foundational knowledge of authentication protocols in the broader IAM domain, such as OpenID Connect, SAML, Kerberos, and Radius, and multifactor authentication solutions like RSA SecurID, Cisco Duo Security, FIDO, etc Familiarity with visualization and plant and incident management tools such as Splunk, Grafana, ServiceNow, Jira, Bitbucket, PagerDuty, PowerBI Experience on SaaS onboarding on Azure Experience on troubleshooting Azure authentication issue Excellent written and oral English communication skills; capable of writing documentation, making presentations, and positively interacting with colleagues and customers Independent problem-solving attitude, highly motivated, and self-directed Comfortable working within an operations and support team with end-user interaction and periodic on-call responsibilities Advocate of SRE principles Good organizational skills Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.