Risk and Control Operations Team Specialist - Associate

Risk and Control Operations Team Specialist

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Division Profile

One of the largest divisions in the Firm, Operations is the first line of defense for Morgan Stanley's financial and reputational well-being and essential in delivering value to our clients. Operations has a world-class team of innovative and dedicated professionals, with a unique vantage point in the Firm interacting with all parts of the business, front to back. Operations leadership is passionate about people development and providing best in class employee opportunities through a diverse and inclusive work environment defined by open communication, collaboration, learning, and proactive career management.

Team Profile

Client Onboarding and Reference Data Services (CORDS) is an Operations group is responsible for adherence to client regulatory requirements during the life of the client's relationship with Morgan Stanley. This includes Anti-Money Laundering (AML) Client Reference Screening, Know Your Client (KYC), and other non- KYC AML regulations such as MIFID, QIB, QFC, Dodd Frank, EMIR, HKPI, etc. CORDS has a global footprint with offices in Hong Kong, Bangalore, Mumbai, Tokyo, London, Glasgow, Baltimore, and New York.

The Risk and Control Operations Team Specialist is responsible for the documentation, measurement, analysis, and mitigation of operational risk. The specialist accomplishes this through internal risk metric reporting, incident management, InfoSec/system entitlement program and department/internal reviews testing & audits. In addition, they will support the global operations programs of Business Continuity Management (BCM) and Vendor Management. The Team Specialist will generally perform these risk and control framework responsibilities in collaboration with functional process owners. The Specialist will also be responsible for supporting the Testing Program for CORDS under the supervision of a Department Manager/Advanced Specialist.

• Supporting operational risk management activities for the CORDS organization globally with particular focus in supporting the North America and EMEA regions
• Preparation and execution of risk reporting which involves working with the respective stakeholders on performing risk reviews and collecting metrics. This includes supporting other ad-hoc regional reporting requirements for North America and EMEA.
• Execution of risk processes by leveraging risk tools to track top risks, incidents, action plans.
• Co-ordination and tracking of remedial action plans from risk mitigation to ensure quality and timelines of delivery.
• Demonstrate an awareness of the NFRA (Non-Financial Risk Assessment) program and is able to utilize the NFRA tools on behalf of their division.
• Collaboration with line management to ensure incident reporting in required tools by required deadlines.
• Validation of incident postmortems and reporting in quality assurance checks.
• Collaboration with line management to support vendor management.

• Coordinate and track the execution of the testing program. This includes review and testing of designated Key Controls.
• Assist with test script building.

• College degree (BCOM, BSc or BA) preferably in accounting, economics, finance, statistics, or related disciplines
• One to five years of experience in financial services operations. Experience in operational risk management preferred.
• Strong Excel skills inclusive of large data management, Pivots and formulas such as vlookups
• Hands-on experience with using quantitative (metrics) and qualitative tools (e.g., process narratives and flows, incident reports) to assess areas of risk and identify risk mitigation options
• Strong analytical skills, including root cause analysis
• Strong communication skills, both oral and written, including experience with business process documentation and preparing management reports using PowerPoint
• Collaboration and teamwork skills and experience, including strong interpersonal skills.