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Production Support-Director- Software Prod Management & Reliability Engineering

AT Morgan Stanley
Morgan Stanley

Production Support-Director- Software Prod Management & Reliability Engineering

Location: Mumbai ( Office Attendance 3 times per week from Day 1) Coverage: Normal shift, Weekend support, Holiday work, late shift in rotations and extended shifts at times. The core responsibilities of this team include: -Production Management, Root Cause analysis and resolution in line with SRE principles, SDLC and Change Management rules. -3rd party software maintenance, entitlements management, integration testing, and deployment-Resilience and DR testing: Developing and enforcing infrastructure best practices for 3rd party and internally developed applications-Plant Hygiene and management for different BUs Skills Required: -We are looking for a strong Production Management candidate. -You will have experience of managing, deploying to and debugging large scale production environments. -You will work with firewall teams and submit tickets for rule changes and troubleshooting requests. -You will be able to write secure, testable, robust code. -You will be responsible for on-call responsibilities shared with a global team. -You will be joining a global team of highly accomplished engineers, developers, and operations specialists. -You will contribute and maintain documentation for systems, processes, and procedures. -You will have experience with Change Management and Problem management practices. -You will have experience with Perl or Python development for automation. -You will be expected to act like an owner. QUALIFICATIONS -7 to 9 years of Enterprise Level Experience in Large Distributed Environment. -In Depth Experience with Linux System Administration preferably Red Hat. -Detailed knowledge of TCP/IP, Experience with networking and security concepts, implementation, and troubleshooting. -Experience with monitoring tools and solutions. -Strong analytical and troubleshooting skills in a highly visible faced paced enterprise environment. -Ability to work with a global team. -An understanding of Problem and Change Management Practices. -An understanding of SLA, Metrics, and Alerts. -Strong communication skills. -Ability to write technical documentation and teach team members.WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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Job ID: Morgan-549785395808
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • FSA
    • Virtual Fitness Classes
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Return-to-Work Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Leave of Absence
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)