- Lead and mentor analysts and associates on the Oversight team - Provide regular feedback on quality expectations and lead quality improvement initiatives - Help team with day-to-day workflow, identify activities for escalation and prioritization - Serve as escalation point for the team and intradepartmental requests - Become a primary escalation contact for new and existing relationships - Lead team meetings, team projects and initiatives - Attend project meetings as a team representative - Proactively seek opportunities to improve team processes to reduce risk and improve efficiencies - Ability to manage through change - Excellent communication skills - in writing/oral with internal/external partners - Thorough knowledge of MS Outlook, PowerPoint and Excel - Strong ability to learn new applications - Exhibits clear project management skills; managing deadlines, keeping stakeholders informed, anticipating roadblocks, preparing back-up plans, etc. - Proven track record as a successful leader Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
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