Network Security Firewall Platform L3 Engineer

Network Security Firewall Platform L3 Administrator We're seeking someone to join our Firewall and Network Access Control team as a Firewall Level 3 Subject Matter Expert in Network Security Department. The position is fast paced, dynamic, challenging where a varied combination of technical skills and soft skills allows for the development of a well-rounded individual/professional. This position is based in Hong Kong to be part of a global team (NY, Montreal, Australia, HK and India) reporting to the Network Security Operations Manager in Hong Kong. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cybersecurity Engineering position at Director level, which is part of the job family responsible for managing Morgan Stanley's global security infrastructure. The diversity of IT Security products & technologies under management provides for a learning experience that will satisfy even the ones the most eager to learn. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. Network Security department implements the security strategy required to build secure infrastructure enabling rapid introduction and adoption of both new product capabilities and integrated security solutions. Global Firewall & Network Access Control Fleet is the team within Network Security Department that keeps the MS Security Infrastructure functioning without interruption and responds to requests and outages. On a 24X7 basis, it is responsible for client requests, security incident notifications, event management and day-to-day operations and monitoring of the Morgan Stanley Global Security Infrastructure. What you'll do in the role: > Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions. > Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet / Palo Alto); Network Access Control; etc. > All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor > Implementing monitoring of products and services to ensure a healthy infrastructure and develop tooling to improve effectiveness of daily operations > Procuring, shipping and remotely managing the installation and decommissioning of the security hardware > Heavy coordination with other teams involved in Global DMZ build-outs in the firm including Network Team, Data Center teams, etc The non-technical aspects > Coordinating and leading the response of technology problems and incidents > Customer service. Including off hour coverage via cell phone (oncall system) > Creation/supplementation of Operational Runbooks > Aligning global strategies with regional needs and demands > Training teammates > Interacting with service members of the networking, systems, e-business and PC support groups in major metropolitan regions across the globe. Technical skills > Knowledge and experience with network security infrastructure (e.g., configuring Firewalls, Network Access Control, etc) > Knowledge of packet filtering, stateful packet inspection > Scripting in any of the popular languages or Tools (Shell script, Python, Ansible, Github, Data pipeline) > Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, etc) > Experience with host security (e.g., IPTables, host based firewalls). > Familiarity with Change Management and incident response techniques Soft skills > Ability to effectively manage multiple functions or guide junior staff and initiatives. > Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines. > Active interest in IT Security and general knowledge of Information Security > Excellent written and oral communication skills. Fluent English is required > Strong interpersonal and communication skills; capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers. > Independent problem-solving, highly motivated and self-directing > Comfortable working in an operations and support team with heavy end user interaction > Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Desired Skills Having skills and experience in the areas below is a major plus and will help the candidate integrate with the team and environment: > Experience with any of the firewall platforms: Fortinet, Palo Alto, Juniper, ETC. > Understanding of Networking and routing protocols (e.g. static routing; BGP; etc) > Networking fundamentals (OSI model, TCP Stack, Network design) > Experience in customer support and experience in interacting with business - At least 6 years' relevant experience would generally be expected to find the skills required for this role.WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.