Network Security Firewall Platform L3 Engineer

> Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions. > Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet / Palo Alto); Network Access Control; etc. > All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor > Implementing monitoring of products and services to ensure a healthy infrastructure and develop tooling to improve effectiveness of daily operations > Procuring, shipping and remotely managing the installation and decommissioning of the security hardware > Heavy coordination with other teams involved in Global DMZ build-outs in the firm including Network Team, Data Center teams, etc The non-technical aspects > Coordinating and leading the response of technology problems and incidents > Customer service. Including off hour coverage via cell phone (oncall system) > Creation/supplementation of Operational Runbooks > Aligning global strategies with regional needs and demands > Knowledge and experience with network security infrastructure (e.g., configuring Firewalls, Network Access Control, etc) > Knowledge of packet filtering, stateful packet inspection > Scripting in any of the popular languages or Tools (Shell script, Python, Ansible, Github, Data pipeline) > Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, etc) > Experience with host security (e.g., IPTables, host based firewalls). > Familiarity with Change Management and incident response techniques > Ability to effectively manage multiple functions or guide junior staff and initiatives. > Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines. > Active interest in IT Security and general knowledge of Information Security Fluent English is required > Strong interpersonal and communication skills; capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers. > Independent problem-solving, highly motivated and self-directing > Comfortable working in an operations and support team with heavy end user interaction > Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations. Having skills and experience in the areas below is a major plus and will help the candidate integrate with the team and environment: > Experience with any of the firewall platforms: Fortinet, Palo Alto, Juniper, ETC. > Understanding of Networking and routing protocols (e.g. static routing; BGP; etc) > Networking fundamentals (OSI model, TCP Stack, Network design) > Experience in customer support and experience in interacting with business - At least 6 years' relevant experience would generally be expected to find the skills required for this role. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.