Lead the Complex in executing the organization's strategic priorities by influencing and coaching behavioral change Lead, mentor, and supervise a team of Business Service Officers, Service Managers and Service Professionals Review and oversee the Complex procedure for onboarding new hires, including newly recruited Financial Advisors and their Support Professionals in conjunction with the Complex Service Coaches Ensure Service Professionals are being recognized and rewarded within the Complex Oversee various projects throughout the Complex, including various real estate and facilities initiatives Manage risk and assure positive audit results throughout the Complex in partnership with Risk and Compliance Champion and support diversity & inclusion Bachelor's degree required or equivalent education Previous industry management experience Active Series 7 (GS), Series 9 and Series 10 (SU), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) Other licenses as required for role or by management Evidence of strong leadership capabilities Strong attention to detail Ability to manage relationships, motivate and lead groups of people at various levels Effective written and verbal communication skills Ability to prioritize and resolve complex problems and escalate as necessary Ability to provide comprehensive feedback and solutions to complex issues Exceptional organizational and time management skills including delegation of work Exceptional conflict resolution skills Exhibit good judgment Ability to think and execute strategically Ability to travel within the Complex, Region, and Home Office as needed Ability to identify and source top talent Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Facilitate and oversee resolution of client needs across the Complex Ensure compliance with Firm policies and procedures with regular self-audit testing
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