ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Mainframe Computing (MC) ### Capacity Planning, Performance Monitoring and Analysis: ### Monitor mainframe performance metrics using various Tools such as RMF, SmartIS, iZPCA, MICs and other internal tools. ### Analyze performance data to identify trends, bottlenecks, and potential issues. ### Model mainframe workloads & forecast future resource utilization to support capacity planning. ### Resource Optimization and utilization Management ### Develop and implement performance tuning strategies to optimize system performance. ### Data Analysis: ### Collect and analyze system performance data to generate reports and dashboards. ### Identify key performance indicators (KPIs) and develop metrics to track system performance. ### Summarize and present data findings, recommendations, and methodology to senior leadership, department leadership and enterprise stakeholders (technical and non-technical stakeholders) ### Collaboration and Communication: ### Work closely with cross-functional teams, including operations, development, and infrastructure teams. ### Provide technical support and guidance to team members and stakeholders. ### Participate in on-call rotations and provide timely responses to performance and observability issues. ### At least 4+ years' relevant experience would generally be expected to find the skills required for this role. ### Bachelor's degree in information systems, Mathematics, Finance or another quantitative or related subject ### 4+ years of experience as a mainframe Systems Engineer with proficiency in performance management for large, multi-processor, multi-LPAR, Parallel Sysplex environments utilizing z/OS. ### Proven experience in mainframe performance monitoring, observability, capacity management, and data analysis. ### Proficiency in Cobol, Job Control Language (JCL) & DB2 ### Strong understanding of Batch Processing and Job Scheduling ### Advanced user of MS Excel (Charts, Pivot tables, VLOOKUP's, PowerPivot) and PowerPoint ### Experience with mainframe monitoring tools and performance tuning techniques. ### Experience working with large highly transactional datasets to draw insights and create organizational value. ### REXX and/or Java experience on the mainframe is a plus. ### Experience working with ADABAS is a plus. ### Strong analytical, problem solving and strategic thinking skills including the ability to prioritize. ### Proficiency in data analysis and creation of dashboards and various visualizations that will provide actionable insights for operations, engineering and management decision making. ### Working knowledge of MS Office suite for management reporting using both PowerPoint and Excel analytical functions ### Comfortable taking information from disparate systems to bring data elements together for meaningful insights. ### Analyze and solve business problems at their root, stepping back to understand the broader context. ### Ability to work independently and as part of a team. ### MICS Product & Reporting experience (huge plus) ### IBM SCRT Reporting (plus) ### Exhibit good time management skills, independent thinking, and decision-making capabilities. ### High sense of urgency and ability to prioritize competing requirements in a fast-paced environment. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Internal Applicants Internal mobility can be a way to grow your career and realize your professional potential. Typically, you must be in your position for at least 18 months and performing satisfactorily before applying for another job at the Firm. Internal applicants can find out more regarding career navigation, mobility guidelines and policy on our employee portal by clicking here.
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