HR Operations_Associate_HCMES Service Delivery (Night Shift)

Provide high quality advisory/operational support to HR Business Partners/BU Managers and Leaders alike as on routine, cyclical and adhoc HR focus areas including, but not limited to, performance management, professional development, promotion and compensation Partner with global and regional HR colleagues to support process initiatives Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality. Identification of process issues: Ability to identify process issues through day-to-day transactional work and/or audits and engage appropriate stakeholders to determine resolution. Facilitate communication and liaise between employees, managers, the Reasonable Accommodations team, employment law, and other relevant stakeholders Liaise with employee relations and employment law as required Ensure requests are tracked appropriately - documents and maintain accurate, appropriate and timely case notes and status via Firm centralized systems - from conception to close Proactively identify trends and suggest actions to reduce risk, provide proactive guidance that will ultimately improve the employee experience Ensure that service delivery standards are consistently met or exceeds expectations by providing high quality support and guidance Exceptional judgement; escalates pertinent matters as necessary Strong understanding of the Human Resources function and labor laws Strong Microsoft Office skills in Excel, Power Point, Word, etc. Stay updated on relevant laws and regulations to ensure compliance Possess excellent interpersonal, oral and written communication skills with a proven ability to build relationships with global and local stakeholders Proficiency in Microsoft Office suit of applications (Excel, Word, PowerPoint) Strong team player and at the same time demonstrate the ability to take ownership for assigned tasks Should be comfortable with advisory and transactional interactions and get into details where needed Ability to identify discrepancies and follow up to promptly resolve them Strong analytical and critical thinking skills to assess situations and make fair, balanced decisions within policy guidelines Ability to exercise sound judgment when handling exceptions or escalations Ability to manage high-volume queries while maintaining a helpful and professional approach Should be able to optimally work with global teams as well as navigate through ambiguity Adaptable and creative approach to address issues and solve problems At least 2 years' relevant experience would generally be expected to find the skills required for this role Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.