Firewall Tech Lead (Hybrid)

Provide operational coverage within the Firewall Platforms Squad for firewall appliances: change management, incident management, and problem management. Lead advanced troubleshooting of network security issues, while closely collaborating with technology peers internally and externally (e.g. vendors) for diagnosis and resolution. Partner with business clients to understand and fulfill requests for network security solutions, including coordination with peer technology groups. Implement and continually seek improvement on monitoring and observability for network-based firewalls to ensure a healthy and resilient infrastructure, including custom-built, home-grown tools/scripts. Communicate and coordinate deployment of firewall appliances with external vendors/resellers and internal technology focused teams. Ensure compliance with all Firm policies and procedures related to the deployment of network security infrastructure. Potential for off-hour coverage (evenings and/or weekends) via mobile phone as part of an on-call pool in the Firm's on-call system. Create and improve operational runbooks, including knowledge share across the broader firewall team. Assist in knowledge transfer by training both local and global teammates (via in-person and/or video recordings). 7+ years of network security administration experience (preferably in the Financial Services sector). Hands-on experience with any of the following firewall platforms: Palo Alto, Fortinet, Juniper, etc. Expertise with common network security solutions (e.g. firewalls, Network Access Control (NAC), Network Security Orchestration tools, Virtual Private Networks (VPNs), Network Address Translation (NAT), etc.). Knowledge and experience in cloud environments. Knowledge of packet filtering and stateful packet inspection. Expertise with syslog / traffic log analysis for troubleshooting and network optimization purposes (e.g. via Splunk) Scripting in any of the popular languages or tools (e.g. shell scripts, Python, Ansible, Github, Data pipeline, integration with third party vendor APIs). Knowledge of networking fundamentals (e.g. routing, switching, VLANs, etc.). Build a career with impact. Visit morganstanley.com for more information. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.