Schedule and manage the day-to-day and long-term calendar for the leadership team, with a focus on the EC members; use discretion to ensure time is well-utilized; assume central coordination for internal requests as well as external requests, including but not limited to media, thought leadership, conferences and events, and client meetings. Arrange travel as needed, including conferences, on-sites, off-sites and virtual; prepare and submit expense reports. Organize on-site/off-site/virtual meetings and events across multiple time zones. Update and maintain meeting notes; follow up on actions as needed. Organize, compile, and store presentations and meeting materials. Act as first point of contact among executives, employees, clients, and other external partners for all questions related to the Operations division. Prioritize and follow up on incoming issues and concerns, including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response. Successfully and extensively partner with the New York Office Manager and other Executive Assistants for smooth and effective business operations and continual improvement of processes and problem-solving needs. Provide back-up support to the Executive Administration team for vacation/leave, coverage, specific tasks, and/or projects. Work with Manager and the leadership team to capture the evolving needs of the Operations division and suggest possible solutions. Other duties may be assigned to meet the business needs. Bachelor's Degree preferred. 3+ years prior executive assistance experience; comparable experience encouraged to apply. 1+ year customer service experience; comparable experience encouraged to apply. Proficient/Expert in MS Office applications (Excel, Word, PowerPoint, and Outlook). Demonstrated ability to learn new technology systems and processes to improve efficiency and productivity. Must be able to work on-site in the New York office at least 3 days a week with flexibility based on ad-hoc business needs. Comfortable working across multiple communication platforms (Microsoft Teams, Skype, Zoom, etc.) Experience creating multi-segment, multi-destination travel itineraries. Must be service oriented; very strong attention to detail; must demonstrate accuracy, thoroughness, proactive problem solving, and patience. Excellent written and verbal communication. Strong interpersonal skills, emotional intelligence, and ability to work well with others across various locations and cultures. Confidence to take initiative and use good judgement to make decisions proactively; flexibility to work autonomously and as part of a multi-disciplinary team. Ability to work efficiently, juggle multiple projects with appropriate prioritization, adhere to quick deadlines, deal comfortably with ambiguity, and adapt to evolving circumstances. Experience in exercising sensibility, discretion, and diplomacy in handling all matters, information, and relationships (including confidential or sensitive information). Ability to independently learn new technologies, and processes and navigate systems to solve problems. Successful candidates will bring enthusiasm, creativity, and humor to their work. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $70,000 and $150,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
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