Equities & Options Trade Support Operations- Associate

Execute processes/functions and/or support process management and project efforts, leveraging knowledge of the systems, markets and instruments that influence the team Recognize risk in day-to-day processes to draw out the key issues and contribute to process improvements Build relationships within team and internal stakeholders, sharing knowledge to contribute to team output Participate in projects and initiatives, aiding in solution formulation with a focus on timely execution Serve as a primary point of contact for Financial Advisors and branch personnel regarding equity and option trade inquiries Respond to and resolve cases through phone, email, and case management systems in a timely and professional manner Investigate and support trade corrections, account inquiries, and execution issues Perform detailed reviews and reconciliations of trade activity to ensure accuracy and alignment with regulatory requirements Collaborate with trading desks, technology, compliance, and other operations teams to resolve escalated or complex trade issues Maintain a strong understanding of market mechanics, trading regulations, and firm policies Uphold a high standard of accuracy and attention to detail to minimize risk and operational errors Participate in a rotating schedule to service our clients that includes working 2nd and 3rd shifts, as required. Identify and escalate trends or process gaps that may require enhancements or additional training Support projects, process improvements, and user acceptance testing as needed Qualifications: Demonstrated attention to detail and commitment to delivering high-quality work Ability to handle high call volumes while maintaining professionalism and accuracy Proven problem-solving skills with the ability to work independently and under pressure Ability to establish clear goals and priorities, and address non-standard issues within area of expertise with minimal guidance and supervision Subject matter expertise in business area supported, client requirements, and ability to ensure control is not compromised to comply with client requests Culture carrier across Operations, embracing the Firm's core values Series 7 and/or Series 63/66 licenses are preferred or must be obtained within 90 days Bachelor's degree in Finance, Business, or a related field preferred 1-3 years of experience in financial services or a trade support environment Strong understanding of equity and options markets and trade lifecycle preferred Excellent communication skills, both verbal and written Demonstrated attention to detail and commitment to delivering high-quality work Ability to handle high call volumes while maintaining professionalism and accuracy Proven problem-solving skills with the ability to work independently and under pressure Proficiency with Microsoft Office; experience with trade systems (e.g., Order Management Systems, case tools) is a plus Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Salary range for the position: $62,000 - $83,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.