Serve as the principal technical contact for Dynamics 365 CE (model-driven apps), focusing solely on technical solution delivery during NA business hours Analyze, design, and implement scalable, maintainable, and robust technical solutions within Dynamics 365 CE, following best practices for customization, configuration, and integration Architect solutions that meet performance and security requirements. Provide expert-level, real-time technical guidance and troubleshooting, proactively resolving complex and critical issues Lead investigation, root cause analysis, and resolution of technical incidents to ensure system reliability and performance Mentor and guide junior developers, upholding high technical and coding standards Maintain up-to-date knowledge of Microsoft Dynamics 365 CE platform updates, features, and new technologies Document technical solutions, configurations, and support processes as needed 7+ years of hands-on experience developing, customizing, and integrating Dynamics 365 CE (model-driven apps) Deep expertise in the Dynamics CRM data model, security model, and extensibility (plugins, workflows, Power Automate, custom APIs, etc.) Demonstrated experience as a technical lead or primary technical contact for large-scale Dynamics 365 implementations Advanced skills in Power Platform, Dataverse, JavaScript, C#, .NET, and Azure integrations Proven ability to independently analyze and solve complex technical problems in real time Excellent communication skills for effective technical collaboration Strong organizational and time-management skills, with the ability to prioritize and manage multiple technical issues Build a career with impact. Visit morganstanley.com for more information. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
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