- Testing o Understand business requirements to create comprehensive test scenarios with an emphasis on the end-user's experience; conducting functional, regression, and end-to-end testing o Open and maintain test accounts; support production checkouts and be flexible with working hours, including with those in other regions and ahead of releases (e.g., release weekends) o Have knowledge on platforms, applications, and peripheral systems; become a subject matter expert in these respective areas o Work effectively in an Agile Squad with stakeholders from Technology and Platforms teams; liaise with Technology QA Team to ensure efficient coverage o Assist in refinement of acceptance criteria ensuring that it is complete and comprehensive - Status Report and Ceremony Participation o Participate in and contribute to Scrum ceremonies (e.g., sprint planning, daily stand-ups, refinement sessions, etc.) o Provide testing status to Squad and UAT Leads, escalate risks and issues, and defect management - Supporting and Planning o Create test plans, test cases, and scripts; conducts testing of negative scenarios to ensure that systems meet standards & End-User Requirements o Serve as a proxy to Product Owners and Business Analysts to properly support testing, including the review, prioritization, and management of defects o Build thorough understanding of the WMP Experience - Bachelor's degree in finance, economics, technology or related field, or an equivalent combination of training and experience required - Minimum 7-11 years of experience in UAT, preferably in financial services/program management - Strong attention to detail and an analytical mindset, with a focus on managing multiple projects with varying degrees of priority - Strong active listening, research/investigative, and communication (verbal and written) skills - Ability to work independently and with a team, possessing a strong sense of accountability, ownership, proactiveness, and relationship building - Proficient with Microsoft Office (Word, Excel and PowerPoint) - Knowledge of and experience with Agile methodologies, delivery practices, and reporting - Application and/or Software testing experience (AVP job description only) > Experience with tools/techniques/processes such as Selenium, RestAssured, Gradle, Junit, GIT Stash, Agile, BDD, Jira, ALM, TeamCity, and traditional SDLC > Application and/or Software testing experience (ASSOC job description only) > Possess proficiency in test script automation Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
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