We're seeking someone to join our IAM Cybersecurity team as a Cybersecurity Site Reliability Engineering (SRE) Specialist in Cyber to be part of a global reliability engineering team supporting critical Workforce Identity Management tools and Directory Services built on ForgeRock and PingIdentity systems.In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Infrastructure Production Management & Reliability Engineering position at Director level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...What you'll do in the role: * Maintain LDAP Directory Services products such as PingDirectory and PingDataSync. * Provide first-line support for Identity Management during large-scale outages, including post-mortem, pre-mortems and problem management with data-driven strategies and a code-first approach to problem solving. * Prepare and execute change management activities, often automating and creating tools where necessary. * Participate in on-call rotations (weekday and weekend cycles). * Collaborate with partner enterprise technology teams and provide support to stakeholders and our Level 2 operations team. * Improving stability of Identity Management platforms by identifying and implementing alert automation and self-healing functions where possible. * Performance and scalability - ensure systems can scale seamlessly to handle increased load and monitor the performance of our applications and infrastructure using our service level objectives (SLO) and service level indicators (SLI). * Share responsibilities and knowledge across the team, engaging with our community and stakeholders to gather feedback to improve our systems. * Address security and compliance issues ensuring we are meeting industry standards and have implemented best practices for security and data protection with our systems.What you'll bring to the role: * 6+ years of experience in Identity and Access Management (IAM) or previous experience in IT Operations, Reliability Engineering, or DevOps. * Exposure to Agile / DevOps environments. * Knowledge of Site Reliability Engineering (SRE) principles and methodology. * In depth experience with LDAP protocol and preferably experience in PingIdentity products. * Intermediate knowledge of operating system administration Linux platforms (Red Hat preferred). * Foundational knowledge of authentication protocols in the broader IAM domain, such as OpenID Connect, SAML, Kerberos, and Radius, and multifactor authentication solutions like RSA SecurID, Cisco Duo Security, FIDO, etc. * Experience working in a large enterprise environment and have a general understanding of enterprise infrastructure concepts and troubleshooting, including network, storage, web infrastructure, middleware, etc. * Proficiency in at least one scripting language such as PowerShell, Python, Shell (bash). * Familiarity with the Software Development Life Cycle (SDLC) and development environment tooling (GitHub, Jenkins, Visual Studio Code, etc.). * Familiarity with visualization and plant and incident management tools such as Splunk, Grafana, ServiceNow, Jira, Bitbucket, PagerDuty, PowerBI. * Knowledge of enterprise security standards and concepts.At Morgan Stanley Montreal, we support the Firm's global businesses and infrastructure with cutting edge technology and innovation. The multi-faceted and highly technical Montreal team plays a critical role in building and maintaining our leading technology platform, including electronic trading, algorithm trading, cloud engineering, infrastructure, cybersecurity and AI/ML. Morgan Stanley has been rooted in the Montreal community since 2008 and is considered a leading employer among the area's highly skilled technology talent. There's ample opportunity to move across the businesses for those who show passion and grit in their work.All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.Knowledge of French and English is required.WHAT YOU CAN EXPECT FROM MORGAN STANLEY:We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.
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