The candidate's primary role will be supporting Client Segment Risk with Incidents and Infrastructure Management, Location Strategy and Regulatory Supervision Key responsibilities will include but are not limited to: Review and escalate daily EComm cases based on employee actions (i.e. not following firm protocol for use of mobile device, external communication requirements, etc.). Create monthly and quarterly reporting related to EComm case escalations, Field Location Service quality assurance and incident management. Assist with BCP maintenance and Vendor/Third Party management as needed. Assist with Entitlement reviews and cost center changes; as well as EUCs/Tools and Models Contribute to key strategic operational risk priorities performed within our Mumbai team, including transition planning, resource allocation and coordination, and engagement with our senior risk unit managers. Assist with ad hoc data reconciliation, presentation decks; or clean-up projects. Participate in meetings with local and U.S. supervisory teams as needed. Strong data analytical skills required, with proficiency in PowerPoint and Excel Effective written and verbal communications skills Ability to thoroughly investigate issues and trends with a focused attention to detail in order to provide comprehensive solutions and remedies Strong organization and project management skills with ability to multitask, prioritize, and work under tight deadlines will be key in balancing daily deliverables and strategic projects Thrives in a fast-paced environment and takes ownership of their responsibilities to ensure partner success and satisfaction Technically proficient and comfortable learning new programs/systems Attention to detail and problem-solving skills to deliver consistent quality results Ability to work in a small team environment, building and maintain a network of contacts and coordinating with a large number of stakeholders 6+ years' experience supporting corporate business processes/programs Experience with risk or compliance a plus Experience in Financial Services; with preference to Wealth Management experience and business knowledge Bachelor's/MBA degree or equivalent work experience Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Want more jobs like this?
Get Management jobs delivered to your inbox every week.
