Azure Production Management_ Vice President_Software Production Engineering

Manage the day-to-day support of the systems, their stakeholders and end users and split your time evenly to also perform project tasks that include continuously evolving technology stack on cloud and observability stack in on premises and cloud, to improve the production environment. Apply your technical and domain expertise to solve complex technical and business challenges. Act as a buffer between support and development teams to keep problem resolution in production management team. Use your concise communication skills to manage critical incidents, ensuring all key management and business stakeholders are kept up to date. Focus on improving the performance, observability, scalability, resiliency and reliability of our systems by working with the Software developers and Infrastructure engineering teams to develop automated reliability solutions. Spearhead POCs on new technologies and onboard those to production environment and percolate knowledge across wider team. Implement observability and telemetry systems that support our applications and APIs by providing data for SLIs and SLOs and drill down metrics. 10+ years' experience in the IT industry of which at least 6+ years in Production Management in a multiple application environment on java micro services based applications running on Cloud and on premise. Experience in supporting application deployed on Azure Cloud. Expertise in incident management, service management, problem management and disaster recover. Expert knowledge of observability and reliability tools and techniques in a cloud-native environment. Expertise in analyzing, debugging and troubleshooting large-scale distributed applications across multiple layers, i.e. software, Infrastructure and database. Experience of working in Python., Java code bases. Strong cross-team communication and collaboration skills. Eagerness to share your own ideas, and openness to those of others nice to haves, but not required qualifications. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.