- Responsible for evaluating PATRIOT Act verification exceptions, incoming documents and inquiries, performing associated research, and making a determination as to the right course of action for each result, inquiry, or document. -Must develop subject matter expertise across the department and have the ability to apply that knowledge in determining document validity. -Responsible for ensuring document compliance based on account type and taking the appropriate steps to remediate or close accounts that are out of compliance. - At least 2-3 years' relevant experience would generally be expected to find the skills required for this role, particularly in the financial industry - Must be dependable, well-organized, detailed oriented, self-starter with the ability to define work scope, tasks, and utilize resources in order to meet established Service Level Agreements. -Act with a sense of urgency and a can-do attitude to address business need and accomplish goals -Conflict resolution- ability to facilitate discussion; ability to quickly obtain relevant facts to resolve a -problem is vital. - Anticipates customer needs and consistently meets or exceeds their expectations. -Must be available to work varying shifts dependent upon volume and/or business need. -Must be able to work in a quota driven environment Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Want more jobs like this?
Get Software Engineering jobs delivered to your inbox every week.
