Morgan, Lewis & Bockius LLP, one of the world's leading global law firms with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, has an opening for an Administrative Support Manager, reporting to the Regional Director of Administration - US. The Administrative Support Manager will be responsible for providing lawyers, clients and other legal personnel with highly skilled client-service focused support by managing the administrative support staff and related functions in an efficient and cost-effective manner.
This position will reside in our San Francisco office with a hybrid in-office/remote working schedule.
Key responsibilities of this position include:
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- Develops and implements staffing plans; manages administrative support assignments
- Works with office management and practice group leaders to develop staffing configurations consistent with workflow and support requirements of practice group and office
- Maintains master administrative support schedule; manages daily desk coverage and overflow requirements to ensure effective delivery of services and utilization of staff. Ensures adequate evening and weekend coverage.
- Reviews and approves administrative support vacation requests to ensure adequate coverage
- Ensures administrative support staff have the training and information necessary to support their assignments
- Engages temporary staff as needed; processes and approves related invoices; monitors expenses
- Monitors administrative support ratios; in partnership with the Regional Director of Administration - US, works to ensure compliance with Firm's ratio targets; prepares monthly ratio reports
- Ensures coverage for after hours and weekend work, closings, off-site assistance for trial support and special projects as requested
- Works with practice group leaders on office logistics to provide the most effective support for attorneys while maximizing use of administrative support staff
- Directs and manages the work of the administrative support staff and other groups, as assigned
- Oversight of notary certifications and compliance to ensure notaries are current on licenses and payment requests are approved
- Oversight and execution of employee events and activities related to the support teams and other groups, as assigned
- Leads by example; establishes clear expectations; sets direction and priorities; ensures that work levels are balanced among all staff; resolves internal staff issues in a timely manner; keeps staff informed of all appropriate information; builds effective team; delegates at appropriate level
- Facilitates the development of staff by providing opportunities and support; provides timely feedback on work product; regularly coaches, evaluates, and recognizes staff performance and accomplishments
- Conducts regular one-on-one meetings with direct reports
- Conducts regular team meetings
- Establishes/adheres to Department budget; seeks opportunities to improve Department efficiency and reduce expenses by streamlining operations
Experience/Qualifications:
- Bachelor's degree (B. A.) from a four-year college or university, and seven (7) years of progressively responsible, directly related experience in a leadership role with at least three years in a supervisory role or equivalent combination of education and experience
- Excellent written and oral communications skills
- Ability to work comfortably in a matrix organization
- Ability to deal positively with adversity and difficult situations
- Strong leadership and management skills
- Strong analytical skills
- Proficiency with technology required for the job
- Strong interpersonal skills
- Planning/organizational skills
- Effective listening skills and problem-solving skills
- Ability to adapt to change and balance competing demands
- Ability to read, analyze and interpret general business documents; ability to write reports, business correspondence and procedure manuals
- Ability to effectively present information and respond to questions from groups of attorneys, managers, and staff
#LI-Hybrid
For positions in San Francisco, CA, the salary range for this job posting is:
$97,486.00 - $155,977.00.
The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additionally, salary or hourly wages may be only part of the total compensation package. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the firm reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, firm or individual department/team performance, and market factors.
Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
Morgan Lewis & Bockius LLP is also an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you are interested in applying for employment with Morgan Lewis and need special assistance or accommodation to use our website or to apply for a position, please call or email the following contacts:
- Professional Staff positions: Please call 888.534.5003 or email talent.acquisition@morganlewis.com
Morgan, Lewis & Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at talent.acquisition@morganlewis.com.