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Operations Analyst

Alajuela, Costa Rica

Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.

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Your role

The Operations Analyst within the Analyst Eligibility team is responsible for leading the end-to-end process of Key Analyst allocation to credit ratings globally in accordance with all applicable regulatory requirements.

This includes timely completion of analyst assignment requests, reporting to business collaborators and senior management, and investigation of process exceptions.

The individual will work closely with a variety of key team members across the Moody's Investors Service organization and will be responsible for:

  • Processing analyst assignments in line with operational and regulatory requirements globally (Analyst Rotation, Conflict, Analyst Certification requirements)
  • Management of required analyst rotation.
  • Timely completion of daily/weekly/monthly regulatory checks, including investigation of policy breaches
  • Management of queries from internal team members and provision of SME knowledge on analyst eligibility and associated regulatory and compliance policies and guidelines.
  • Periodic and Ad-Hoc management and regulatory reporting.
  • Process training and maintenance of supporting content and training materials. (Internal procedures, mentorship documents etc.)
  • Proactive assistance with key initiatives, including operational improvements, organizational change, data quality review and remediation etc. on ad-hoc basis.

What you bring

  • Undergraduate BA/BS degree in Business, Management, or similar field.
  • 4+ years of experience in Operations, business process and/or business analysis experience.
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly.
  • Self-starter and standout colleague with ability to meet tight deadlines and balance multiple, challenging priorities.
  • Outstanding social skills with the ability to reach across the organization to optimally resolve requests/inquiries.
  • Highly organized and efficient, with attention to detail and social skills
  • Ability to supervise, facilitate, negotiate, and resolve interpersonal or inter-team conflicts.
  • Excellent Microsoft Excel skills (VBA is desirable).
  • Excellent PowerPoint and visualization skills a must; knowledge of PowerBi and other data analytics/visualization tools a plus.
  • Knowledge of Moody's rating systems, analysis tools and operational processes a plus.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.

Client-provided location(s): Heredia Province, Heredia, Costa Rica
Job ID: moodys-4130
Employment Type: Other