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Client Integration Officer

AT Mizuho
Mizuho

Client Integration Officer

New York, NY

Job Summary:

  • Provides Clients and Front Office optimal experience through effective onboarding and communication
  • Responsible for coordinating onboarding requests only for OTC/Derivatives cases and ensuring they are fulfilled specifically Mizuho's KYC, Regulatory, Credit, and Legal processes in a timely and accurate manner

Major Responsibilities:
  • Assist with implementation of a client centric approach that focuses on delivering optimal onboarding experience for The Client by ensuring all onboarding requirements are met in a timely manner
  • Proactively manage queue of onboarding OTC/derivatives requests through reporting and directly interfacing with Front Office
  • Execute routines to collect and implement feedback from clients and front office to ensure continuous improvement and voice of the customer is being applied to process

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  • Work with Front Office to fulfill onboarding requests with all pertinent, available KYC, Tax, Regulatory, Legal, and Credit information
  • Evaluate onboarding requests ahead of time to understand complexities to determine what areas will require most support
  • Coordinate / align KYC, Regulatory, Credit, Legal resources to requests and proactively escalating capacity issues that may exists to fulfillment
  • Partner and advise with CSG, Legal, and Credit as they execute their respective processes, applying KYC, Regulatory, Credit, Legal expertise as appropriate
  • Identify potential skills gaps to inform training and procedural documentation
  • Evaluate new types of product Mizuho creates for its customers and implication in the onboarding process
  • Understand policy changes socialized by Compliance and implications to the onboarding process
  • Manage end to end Onboarding coordination for OTC Derivatives and Equities Derivatives business, Securities and Bank onboardings for Corporate clients
  • Produce Metrics and support documentation
  • Assist in any Audit requests and questions or fixing any regulatory breaks as directed by Head of Client Integration

  • Qualifications/Skills:
    • 10+ years banking & securities products experience including KYC, Regulatory, Legal, and Credit skills
    • 5+ years demonstrated leadership or equivalent training. Must have strong client facing experience
    • Bachelor's degree or equivalent
    • Strong attention to detail and analytical skills
    • Excellent communication skills and experience working with Front Office and clients
    • Appropriate and confidential handling of client data

    The expected base salary ranges from $100,000 - $165,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

    #WayUp

    Other requirements

    Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process .

    Company Overview

    Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~$2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research. Visit www.mizuhoamericas.com .

    Mizuho Americas offers a competitive total rewards package.

    We are an EEO/AA Employer -M/F/Disability/Veteran.

    We participate in the E-Verify program.

    We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.

    #LI-MIZUHO

    Client-provided location(s): New York, NY, USA
    Job ID: Mizuho-R6070
    Employment Type: Full Time