The Facebook Research team is looking for a Market Understanding Researcher to shape the product vision and strategy for Facebook, impacting billions of users daily. The Market Understanding researcher will work closely with both other Facebook researchers as well as XFN leadership to drive and deep insights that will improve users' current and future experiences with Facebook and the social media landscape. To understand this broader ecosystem, they should be experienced in comparative market analysis, well-versed in business strategy, and able to leverage primary and secondary research and data. The ideal candidate will have experience leveraging best-in-class market research and comparative landscape tools and methods to deepen understanding of user and product needs. They will thrive in an agile, fast-paced, collaborative environment, working closely with quantitative and qualitative researchers, as well as cross-functional product team partners to shape our users' Facebook experience.
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UX Researcher, Market Understanding Responsibilities:
- Deep expertise partnering with various research-related modalities (e.g. quantitative, Business Intelligence, Behavioral Science) to tell a holistic and robust insights story
- Passionate about solving key user problems through technology
- Deep understanding of business strategy and the ability to develop user insights that align with and support business goals
- Experience partnering with and influencing Product and Design teams to deliver actionable insights with business impact
- Experience using market analysis and/or comparative landscape tools and methods
- Great synthesizer of complex user feedback and comparative market data, and can translate these into succinct and actionable insights
- Highly collaborative and able to work with multiple product disciplines from Engineering, Product Management and Data Science
- Act as a thought leader in the domain of research, while advocating for the people who could use our products
- Communicate results and illustrate suggestions in compelling and creative ways
- Bachelor's degree with 18+ years of relevant experience, Master's degree and 16+ years relevant experience, or a PhD and 12+ years of relevant experience. Relevant experience includes experience within user experience, Human Computer Interaction, an applied research setting or a product research and development setting.
- Experience with market analysis and/or comparative landscape tools, methods and working with 3rd party dataset
- Experience with social media products and use cases
- Interest in and experience executing hands-on, primary research and secondary research
- Work cross-functionally with design, product management, content strategy, engineering and marketing
- Experience helping strategize, launch and scale tech and consumer products
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.