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User Studies Program Manager

AT Meta
Meta

User Studies Program Manager

Redmond, WA

The User Studies Program Manager oversees cutting-edge user studies that directly impact innovative audio technologies. This role offers a unique opportunity to collaborate closely with research scientists and user experience researchers in a motivated and focused team environment. You will manage and develop the user studies team, drive strategic planning to overcome operational challenges, and ensure ethical compliance in human subjects research. If you are interested in advancing research with real-world applications and enjoy leading multidisciplinary teams, this role will empower you to make a meaningful impact in a collaborative setting.

User Studies Program Manager Responsibilities:

  • Study Planning and Management: Coordinate with research scientists to understand study requirements and establish priorities. Oversee the user study design process and ensure alignment with project goals
  • Team Leadership: Manage a team of Research Assistants and a Study Coordinator. Ensure effective allocation of team resources across various projects
  • Regulatory Compliance and Approvals: Lead the process for study review and approval, including external IRB (Institutional Review Board) compliance, to uphold ethical standards and privacy regulations
  • Training and Development: Develop comprehensive training programs for RAs, including specialization in specific study types, to enhance skills and ensure high-quality research output
  • Collaboration and Communication: Facilitate communication between team members and research scientists to ensure clarity of goals and methodologies. Address and resolve any issues that impact team performance or study progression. Collaborate with the broader Reality Labs Research organization to implement improvements and cover gaps
  • Strategic Planning: Evaluate the team's future user study needs and recommend strategic changes to overcome operational and scalability challenges
  • Lab Environment Organization: Coordinate the availability and usage of lab sites with stakeholders and operations. Ensure spaces and equipment are available and setup timelines are feasible to execute studies
  • Monitoring and Reporting: Track the progress of user studies, report on milestones and challenges, and adjust project timelines and strategies as necessary. Generate operational metrics and implement reporting as well as procedural improvements based on analysis
  • Promoting Team Health: Foster a positive team environment that encourages professional growth and supports the overall health and well-being of team members
Minimum Qualifications:

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  • 3+ years of experience in managing human subjects research studies or complex projects in a research or academic setting (e.g., as a lab manager)
  • Leadership skills with experience managing multidisciplinary teams
  • Experience working with cross functional teams, organizational, communication,
  • Knowledge of IRB regulations and privacy laws relevant to human subjects research
  • Experience in prioritize tasks, manage multiple projects simultaneously, and meet deadlines
  • Experience in user experience research, as well as user study design and execution is highly desirable
  • Bachelor's or Master's degree in Business Administration, Psychology, Health Sciences, or a related field or equivalent work experience
Preferred Qualifications:
  • 3+ years of experience working in a fast-paced environment, with a experience to adapt study planning and resource allocation swiftly in response to evolving project priorities
About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

$94,000/year to $136,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Redmond, WA, USA
Job ID: a1KDp00000E2bKbMAJ
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program

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