Strategic Partner Manager, Business Messaging

In this role you will have the opportunity to help grow our Business Messaging partner ecosystem, that serves mid and large sized clients globally. Our Strategic Partner Managers have deal, strategy and relationship management experience to accelerate our partner go-to-market strategy as well as strong channel and SaaS expertise.The ideal candidate will possess channel or partnerships background that enables them to engage with our channel partners across the organizations at the VP/SVP level.In order to succeed in this role, you will need the ability to think strategically and analytically about business, product, and technical challenges while building and conveying compelling value propositions and working cross functionally to influence consensus. You'll be encouraged to exercise your creativity as we look to expand our channel partner footprint as measured by customer, volume and revenue growth.This position will be based in our São Paulo office.

Strategic Partner Manager, Business Messaging Responsibilities:

• Manage select Business Messaging partners in the region to support scaling of the product and growing the business
• Develop Global System Integrations as Business Messaging Partners, building playbook to expand it globally
• Set targets and goals in alignment with regional expectations and ensure delivery against plans
• Managing pipeline information and local client relationships to identify potential new business leads, growth opportunities or future competitive trends
• Maintain account plans and build close working relationships with key stakeholders in the marketplace
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels
• Provide an objective commercial viewpoint based on an in-depth understanding and analysis of commercial and competitive information
• Proactively identify and analyze complex, long-term, critical infrastructure problems with cross functional leaders and stakeholders
• Support ideation, partnership development, and launch of innovative business products and services
• Along with cross functional teams, create, maintain and influence relationships with key ecosystem players in the region to help establish a narrative of WhatsApp business products

• 8+ years of experience in Business Development or Channel Management
• Experience growing channel partnerships with new customers and generating revenue impact
• Experience building and driving pipeline within channel partners by evangelising and collaborating with partners' sales organizations
• Experience in building or managing partnerships and programs
• Experience forecasting channel revenue accurately with CRM skills
• Experience analyzing data to drive business decisions and strategy
• Experience establishing work relationships across multi-disciplinary teams and multiple partners
• Analytical and problem-solving experience
• Fluency in English

• Experience managing partnerships and programs around messaging systems in a large-scale environment
• Experience in cPaaS, SaaS, Enterprise software environments or Global Systems Integrators