Scheduling Operations Partner

Meta is seeking a strategic, detail oriented and data-driven Scheduling Operations Partner to oversee and optimize our recruiting process outsourcing (RPO) partnership. In this critical role, you will act as the primary liaison between Meta and our third-party vendor, ensuring seamless execution of recruitment activities while driving continuous improvement and efficiency. You will leverage your systems thinking, strategic advice, and data acumen to enhance our recruiting processes & deliver exceptional candidate experiences.

Scheduling Operations Partner Responsibilities:

• Vendor Relationship Management
• Serve as the primary point of contact for our Recruitment Process Outsourcing vendor, fostering a collaborative partnership.
• Monitor vendor performance against agreed-upon Service Level Agreements and Key Performance Indicators, identifying areas for improvement.
• Conduct regular performance reviews & provide strategic feedback to the vendor.
• Manage the vendor relationship to ensure seamless execution of recruitment activities.
• Strategic Oversight and Process Optimization
• Apply systems thinking to analyze and optimize the end-to-end recruiting process, identifying bottlenecks and inefficiencies.
• Provide strategic advisement to recruiting leadership on vendor performance, process improvements, and market trends.
• Develop and implement strategies to enhance candidate experience and streamline recruiting operations.
• Coordinate weekly meetings with stakeholders, recruiting partners, and leadership to understand candidate and role requirements, and vendor performance.
• Data Analysis and Reporting
• Leverage data to assess vendor performance, identify trends, and make data-driven decisions.
• Generate and analyze recruiting reports to track key metrics and provide insights to stakeholders.
• Maintain accurate and up-to-date information within the applicant tracking system (ATS).
• Communication and Collaboration
• Communicate professionally & maintain a high level of confidentiality at all times.
• Work closely with Hiring Managers, recruiters, and sourcers to ensure a close partnership.
• Demonstrate Executive presence when communicating with vendors and internal stakeholders.

• 4+ years of experience in a recruiting, vendor management, or operational role.
• Proven experience working with third-party vendors, ideally in a recruiting process outsourcing (RPO) environment.
• Experience collaborating with cross-functional partners of various levels to support recruiting related activities.
• Understanding of recruiting processes and best practices.
• Effective organizational and time-management skills and can prioritize multiple tasks effectively.
• Analytical and problem-solving skills, with a data-driven approach.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and PC-based calendar/meeting applications.

• Project management experience.
• Experience with Applicant Tracking Systems (ATS).
• Experience with building and presenting data to leadership.