Music & Content Deal Operations Lead

The Music & Content Business Development team is part of the Global Partnerships and Content organization, which drives strategic partnerships and content investments for Meta's suite of products, including Facebook and Instagram. We are seeking an experienced professional to lead deal operations for our Music & Content investments, working closely with cross-functional stakeholders to drive music & content deal operations from business model strategy to partner payouts.As a key member of the Music & Content Business Development team, you will play a critical role in supporting the success of our Music & Content initiatives, ensuring operational rigor and efficiency across the organization. You will work with various teams, including strategy, deals, analytics, partner engineering and finance, to design and implement best-in-class processes, tools, and solutions that enable the organization to maximize its impact and support the Music & Content acquisition pipeline.

• Own and lead end-to-end deal operations, driving cross-functional collaboration to develop product/application functionality, internal tools, and reporting requirements that support Music & Content Business Development teams.
• Develop and execute an operational framework to implement day-to-day program strategy, encompassing business requirements gathering, milestone planning, development, launch, stabilization, and growth.
• Support go-to-market planning for new programs by developing and executing strategies, conducting quantitative analysis, implementing technical solutions, and designing processes to optimize outcomes.
• Collaborate cross-functionally to drive execution and ensure accountability for deliverables, leveraging influence and leadership skills in the absence of a formal reporting structure.
• Deliver regular program updates to the organization and leadership, reporting on performance, progress, and key issues, and providing recommendations for forward momentum.
• Continuously identify and implement operational improvements by developing and sharing best practices, leveraging metrics and cross-functional feedback to drive optimal solutions.
• Manage multiple concurrent projects and/or projects with complex workstreams, coordinating inputs from cross-functional stakeholders to ensure successful project execution.
• Develop and maintain relationships with stakeholders inside and outside of Music & Content BD by building influence while supporting the team
• Build and maintain systems to accurately capture and document task-level details, including dependencies, in a task management system to ensure transparency and effective project tracking.
• Serve as a trusted advisor to deal teams, providing expert guidance on navigating deal terms and identifying tooling capacities and limitations, including assessing the need for new tooling solutions.
• Effectively navigate tradeoff decisions by balancing competing priorities, considering factors such as resource allocation, complexity, and potential impact, to drive informed decision-making that aligns with business objectives.
• Oversee deal payment operations, ensuring efficient tracking, management, and execution of payments in accordance with contract terms, to maintain accurate financial records and ensure timely payment delivery.
• Collaborate with accounting and finance teams to develop and implement risk mitigation processes, ensuring compliance with regulatory requirements and internal policies, to minimize financial risks and maintain fiscal integrity.

• 12+ years of experience in Strategy Consulting, Operations, or Program Management, or 8+ years of experience with MBA or Master's degree
• Analytical and quantitative skills with knowledge of data architecture systems
• Experience mapping out and identifying process flow steps, ensuring execution and attention to detail
• Proven experience in data-driven problem-solving, providing business insights and recommendations, and owning business requirements to drive informed decision making
• Demonstrated experience in problem solving, providing business insights and recommendations using data, and owning business requirements
• Strategic, analytical and problem solving experience
• Experience building relationships at all levels of an organization
• Communication and presentation experience, and experience clarifying and summarizing issues
• Experience working independently with minimum supervision, leading multiple projects simultaneously, in a fast-paced environment
• Proven experience in managing third-party agencies and vendors, with a track record of effectively leveraging scaled resources to achieve business objectives

• Experience in the music or content industries, with experience understanding industry trends, business models, and stakeholder relationships
• Experience in music or content licensing operations, with experience working through the complexities and nuances of licensing agreements
• Experience in managing contingent workers and vendors, with a focus on operational oversight rather than direct people management
• Experience in working with scaled products and organizations
• MBA