Meta is seeking an Internal Community Relations Partner within our People organization. In this role the Internal Community Relations Partner will be a key member of our Internal Community Relations team and will support meaningful and respectful connections between our employees. In addition, they will provide hands-on and strategic support to our employees through workplace communication and conflict issues to cultivate respect and collaboration within a dynamic and exceptionally fast-paced environment. This role will allow the Internal Community Relations Partner to showcase their exceptional communications skills, experience managing projects, make strategic decisions with outstanding judgment, and recognize and surface different types of risk.
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Internal Community Relations Partner Responsibilities:
- Enable productive and collaborative connections within our internal Meta Community within policy guardrails
- Respond to community concerns strategically, with empathy and urgency
- Educate employees on the rules of engagement to effectively enable community building
- Provide direction, guidance, thought partnership, and coaching to all levels of the organization to both educate and prevent escalations
- Collaborate with cross-functional partners within key teams, including HR, Legal, Employee Relations, Security, and Communications to implement global solutions to mitigate risk
- Independently maintain data related to the team's work to proactively assess, manage, and inform improvements to our internal processes
- Participate and lead projects as an integral member of the extended HR community
- Draft influential communications to drive impactful outcomes
- 24/7 crisis prevention including prevention, de-escalation, and response
- Policy drafting, management, interpretation, and enforcement
- 8+ years experience in an Employee Relations, HR, Communications, Community Management, or equivalent work experience
- Experience developing and enforcing HR policies
- Experience assessing and managing personnel and communications risks
- Communication and critical thinking skills
- Experience with crisis mitigation and management
- Experience with project and change management
- Experience with consulting, coaching, and facilitation
- Experience with policy drafting, management, interpretation, and enforcement
- Experience with Cross-functional team collaboration
- BA/BS degree in Business Administration or Human Resources or equivalent work experience
- Experience using data to identify insights that drive action
- Knowledge in project planning methodologies
- Experience supporting global organizations at scale
- Experience with 24/7 crisis management, including prevention, de-escalation, and response
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$143,000/year to $205,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.