The Reality Labs Digital Merchandising Team is responsible for the strategy and operations of our global direct-to-consumer ecommerce business. This team is establishing customer-driven best practices to drive Meta's expanding ecosystem of hardware, software, services and content in a highly matrixed organization. Our team is looking for a Digital Merchandising Manager to evolve the practice of ecommerce merchandising within our Reality Labs Global Sales organization. This Digital Merchandising Manager will drive the end-to-end strategic operations of products across our portfolio which includes hardware, software, and services. This Digital Merchandising Manager will be responsible for developing and defining a merchandising strategy that drives key focus areas including but not limited to inventory assortment management, ownership of product lifecycle and retention tactics, omni channel customer experience and commercial performance, vendor management, product development, forecasting, annual planning, and promotions. You will work closely with multiple global cross functional partners including Business Development, Engineering, Product Management, Marcom, Product Marketing Management, and Data Sciences.
Want more jobs like this?
Get Business Operations jobs in New York, NY delivered to your inbox every week.
Digital Merchandising Manager Responsibilities:
- Build a consumer-centric and data-based merchandising strategy that drives sales and conversion of software, services, and hardware products
- Establish digital merchandising expertise and processes within the organization by developing best practices that drive operational excellence across the consumer journey
- Define business and functional requirements for Product Management, Engineering and Product Design to create merchandising journeys that span hardware, software, and services
- Develop creative briefs tied to a robust site measurement plan for all digital touchpoints across the customer experience
- Partner with cross functional teams to create a compelling brand experience online through merchandise presentation (product pages, landing pages, promotions), intuitive category navigation and clear and accurate product information for both desktop and mobile
- Utilize data to analyze current performance and identify A/B testing and optimization opportunities
- Manage regularly scheduled performance and status reviews of initiatives across the business to key internal stakeholders and leadership to drive continuous improvement
- Research the ecommerce landscape and online competitors continuously, identifying category trends and growth opportunities
- 3+ years relevant experience in an ecommerce merchandising, category management, product marketing, or product management role
- Experience driving sales results against business goals and building a program or product at a global level
- Experience working in a fast paced environment with a customer-first mindset and can thrive in ambiguity
- Experience managing cross-functional relationships across Product Management, Marketing, Engineering, and Sales stakeholders
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.