At Meta, the Program Execution team is responsible for end-to-end execution of the highest priorities in our People organization impacting Meta-wide employees. In this role, our team helps deliver impactful changes of the business by proactively delivering highly cross-functional work aligned to the strategies of our People teams (HR, People Development, Operations, Compensation & Benefits, Employee Experience, Analytics, Recruiting). The Change Management Program Manager will lead change initiatives by engaging, advising, and informing key internal & external stakeholders, including the design, development, and delivery of change strategies and plans that drive value for the stakeholders and drive desired business outcomes. Candidates should have experience assessing stakeholder impacts and developing and executing change, communications, knowledge management, and learning strategies.
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Change Management Program Manager Responsibilities:
- Conduct change assessments to understand scope and scale of changes, impacts to stakeholders, and potential areas of resistance
- Identify change goals and success metrics and define high-level change strategies in partnership with other Program Execution roles (e.g., Program Management) and cross-functional partners (e.g., People Communications, HR Business Partners)
- Build and deliver actionable engagement, communications, knowledge management, and learning plans to enable adoption and achieve intended business outcomes
- Define, measure, and monitor change success metrics and implement reinforcement strategies
- Demonstrate sound judgment and decision making in anticipation of project needs and develop innovative, sustainable solutions focused on adding value
- Understand initiatives that are running in parallel and identify potential dependencies, gaps, and/or opportunities to streamline
- Build cross-functional partnerships with key stakeholders and leaders such as Product, Recruiting, HRBPs, People Operations, and People Analytics
- Bachelor's degree
- 7+ years of experience leading change management initiatives
- Prosci ADKAR® Model certification or similar framework
- Proven interpersonal skills, including establishing rapport, building relationships, and fostering trust quickly at all levels of the organization
- Demonstrated experience managing multiple, complex change initiatives simultaneously and working autonomously in a fast-paced, ambiguous environment
- Experience conducting stakeholder interviews or focus groups, assessing results, and making recommendations
- Experience delivering quality communications, including content creation and development of key messages
- Experience conducting learning / skill assessments and developing educational materials (e.g., instructor-led training sessions, how-to guides)
- Experience using office productivity and collaboration platforms (e.g., Google Apps, Microsoft Office)
- Knowledge in program and project management methodologies
- Facilitation and Human-Centered Design experience and/or certification
- Experience performing process mapping (experience with Visio or MindMap software)
- Experience with Adobe Photoshop and InDesign (or other design suite) with experience producing content in various, innovative formats
- Experience working with engineering/product and data analytics teams
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$142,000/year to $202,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.