Capacity Planning Director

The role involves four key areas of responsibility: capacity planning and execution, leadership support and technical expertise, data-driven decision making and operational excellence, and cross-functional collaboration and communication. The primary objectives include developing and executing infra capacity plans, providing technical expertise to leaders, analyzing data to inform capacity decisions, and driving long-term capacity roadmap planning. Additionally, the role requires building strong relationships with internal partners, drafting technical communications, and representing the VP of capacity product management in senior leadership discussions. Overall, the role demands a strategic and collaborative approach to drive business outcomes and ensure alignment with internal and customer needs.

• Capacity Planning and Execution: Develop, ratify, and execute infra capacity ops and strategic plans, ensuring internal and customer alignment.
• Capacity Planning and Execution: Mitigate risks and develop mitigation strategies.
• Leadership Support and Technical Expertise: Provide technical expertise to prepare leaders for internal and external meetings.
• Leadership Support and Technical Expertise: Represent VP of capacity product management in senior leadership XFN discussions.
• Leadership Support and Technical Expertise: Create documents and presentations to frame important decisions and initiatives.
• Data-Driven Decision Making and Operational Excellence: Measure effectiveness, collect insights, and analyze data to inform capacity decisions.
• Data-Driven Decision Making and Operational Excellence: Drive long-term capacity roadmap planning with partner organizations.
• Data-Driven Decision Making and Operational Excellence: Scope, manage, execute, and track priority workstreams on behalf of leadership.
• Data-Driven Decision Making and Operational Excellence: Define cohesive operations strategy to bolster PM team efficiency and effectiveness.
• Cross-Functional Collaboration and Communication: Leverage and influence cross-functional relationships to drive touch points and leadership processes.
• Cross-Functional Collaboration and Communication: Build strong working relationships with internal partners (Finance, HR, product, etc.).
• Cross-Functional Collaboration and Communication: Draft routine technical communications for internal posts, All-Hands, Q&As, etc.

• Bachelor's degree in a directly related field, or equivalent practical experience
• 12+ years work experience or equivalent degree involving analytical and operational rigor as typically seen in, but not limited to, functions such as management strategy consulting, finance, business operations, project management, or sales planning and operations
• Experience working with cross-functional teams in a large scale technology or hyperscaler environment
• Experience and familiarity with data center capacity planning, prioritization and management
• Experience in aligning and managing stakeholders at executive levels
• Experience leading multiple complex projects and tasks under tight timelines and shifting priorities
• Demonstrated experience context switching and connecting the dots across many different topics and stakeholders
• Demonstrated experience synthesizing information into a clear and cohesive narrative
• Demonstrated understanding of hyperscale capacity allocation methodology and interdependencies as well as the supporting tools
• Demonstrated people management, influencing and coaching skills, with direct and cross-functional teams
• Experience building and scaling entirely new initiatives or programs, from defining the strategy to execution and management post-launch
• Demonstrated communication and presentation skills with an emphasis on translating insights and data into actionable recommendations for leaders
• Demonstrated problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational)
• Experience effectively navigating through ambiguity and complexity to overcome obstacles with little to moderate direction
• Demonstrable success as a leader of change, achieving operational improvements and success by introducing new performance measures, processes and systems

• Masters or equivalent level degree in technical or business field
• Experience working directly with leadership and stakeholders at all levels, including executive and C-suite, both inside and outside of an organization
• Experience handling highly confidential information