Business Operations Lead, Metaverse

The Business Operations team in the Metaverse organization serves as a centralized hub for all strategy and operations for both the product and the business, working closely with leadership to help them grow, scale, and run their product groups effectively. The team's goal is to help the Metaverse organization make the best strategic decisions possible and execute with speed, efficiency, and precision. As a Business Operations Lead, you will help support the product group's strategic priorities, outline data-driven strategic decisions, and frame actionable recommendations. This role reports to the Director, Strategy & Operations and will directly support centralized Metaverse Business Operations initiatives. You will manage ongoing programs that support the team and the product, ensuring they are well run, have a high ROI, and continue to align closely to our goals for the year. You will serve as an accelerant to complex projects that need a driver who can bring together the right stakeholders, develop frameworks, align on tradeoffs, and move to next steps. You will provide strategic program management and execution leadership on programs ranging from headcount allocation and tracking, opex allocation and tracking, team operations, process improvement, and employee engagement programs, enabling our team to execute and innovate at speed. You will help the Metaverse effectively allocate resources, both within and across product portfolios, by providing a holistic understanding of our products, markets, and more.

Business Operations Lead, Metaverse Responsibilities:

• Ownership of high-value programs and priorities that support the product, team, or leadership
• Close partnership with leadership for your product group, providing strategic thinking on how to grow, scale, and run teams effectively
• Own and operate rhythm of business, organization operations, and high priority initiatives
• Build and optimize systems, process, tools, and standards that improve creative production within the organization
• Lead cross-functional product group initiatives such as headcount allocation and tracking, budget planning, annual planning organizational transformation projects, organization values programs
• Lead internal communications for the product group, which includes managing and driving All Hands, development of leadership presentations, talking points for events, etc
• Actively communicate to your Director, Business Operations and team to keep them informed of the strategies
• Prioritize competing needs with reasoning and viable solutions across multiple teams and projects
• Leverage cross-functional relationships to drive company-wide touchpoints and leadership processes
• Become a trusted advisor and thought partner to key Metaverse leadership

• Bachelor or Master degree, or equivalent work experience
• 6+ years experience with project management, strategy, management consulting, research, or operations
• Experience working directly with management as well as people at all levels, including executive and C-suite level, both inside and outside of a company
• Experience operating autonomously and in a highly organized fashion to track top organization priorities, identify efficiencies and drive alignment across teams
• Quantitative, analytical, and conceptual problem-solving skills combined with business acumen
• Proven track-record of organizing, developing, and executing strategy projects that deliver results
• Experience partnering with cross-functional leadership to turn insights into actions

• BA/BS degree in business, finance, or engineering
• Experience in product strategy, hardware, devices, and/or working with creators or developers
• Consumer products experience in an engineering, financial, project management, or operational capacity
• Experience leading small teams or individual contributors