Meta's Global Business Group contributes to Meta's mission by connecting every small business in the world with their customers through and then helping them grow through solutions like Facebook & Instagram Pages and Advertising. We succeed when we help our customers grow their business. People joining our team will have an outstanding opportunity to build client and agency relationships. Account Managers will leverage customer insights to help clients build their business using Meta to drive success. The ideal candidate will have 1-2 years minimum experience in advertising agencies and/or account management experience. The role of the account manager will be to establish, own and manage an expanding portfolio of agencies, focusing on driving revenue, product adoption, education and customer satisfaction. The ideal candidate will also have an appetite for identifying and executing on opportunities to scale services across other markets within EMEA. Success in this position requires consultative sales and analytical skills, a focus on client service, a consultative approach to sales and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based in Meta's EMEA Headquarters in Dublin.
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Account Manager - Netherlands, Belgium, Luxembourg Responsibilities:
- Manage portfolio of clients, with a focus on driving revenue and year-on-year growth
- Upsell - Cross sell Meta products and best practices
- Drive client satisfaction building mutually beneficial relationships with advertisers
- Identify growth opportunities and trends in client verticals
- Currently holds a Bachelors or Masters degree (or equivalent) or equivalent experience
- 1-2 minimum years previous experience in customer sales and support, agency account management or consulting
- Communication and presentation skills
- Client management experience
- working with team, ability to adapt to a fast-paced, international work environment with a passion for making an impact
- Ability to present key client issues in an effort to be the customer advocate within Meta
- Identify and leverage trends within industry of expertise/focus
- Critical thinking, analytical skills with an entrepreneurial and proactive mind-set
- Ability to effectively prioritize tasks and manage time, even under high-pressure situations
- Fluency in English
- Fluency in Dutch preferred but not required
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.