AML Specialty Operations - Operations Control Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

• The candidate will manage AML Refresh Remediation of Global Banking & Global Markets clients. The role will support the AML/KYC refresh as part of the annual refresh cycle in accordance to AML Laws, Rules and Regulations. The associate will be responsible for the analysis and resolution of complex operations problems and will be a technical expert in KYC/CDD processes. The environment is constantly changing as new initiatives & systems are implemented and there will be the opportunity for the associate to contribute towards these exciting changes.
• Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development
• Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues
• Provides quality assurance review and testing on operating key controls
• Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients
• Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry

• Strong analytical skills with the ability to collect and verify significant amounts of information with attention to detail and accuracy
• Background knowledge of Anti-Money Laundering, Compliance, & Risk
• Strong verbal and written communication skills
• Advance in Microsoft Office Suite - Excel & Power point with a focus in Microsoft excel
• Excellent organizational and time management skills including the capability to handle multiple tasks with competing deadline
• Ability to problem-solve and take ownership
• Ability to work in a team environment
• Comparable work experience or College degree (Associates or higher)
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solution
• Excels in working among diverse viewpoints to determine the best path forward
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Prioritization
• Result Orientation
• Written Communications/CAMS Certification a plus
• Basic understanding of and/or experience in financial service industry